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HEY Credit Union: Savings reviews

Name: Savings
Rating: 4.91 (605 reviews)

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4.91

Based on 605 reviews, last reviewed 21st May 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

2 star

1 star

Latest highest rating:

5

The helpline could not be more helpful with any ques... The helpline could not be more helpful with any questions or queries. I would recommend this company to anyone who wants to have a saving plan Reviewed on: 21st May 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union have a range of different savings products for members.

Everyone automatically gets a membership savings account when they join the credit union. For the instant access accounts, HEY Credit Union members need to keep at least £1 minimum balance to retain their membership.

HEY Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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Awards

Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

HEY Credit Union Savings reviews (605)

Great place!

The staff are very helpful and seem to go that extra when asked. Local firm which I will always support. Reviewed on: 26th June 2025

Best personal service.

Best personal service. It's really nice being able to speak to real human beings to manage everything. They do dividend payments rather than savings interest, but really the main gain is the fact you can use your savings to reduce loan interest. But those savings still attract the dividend while they're offsetting a loan. So it really is a no trainer to use these guys. They also offer a Christmas layaway, which is a great option, but it's uk to you what other savings 'pots' you have. Simply what you need and nothing you don't. Reviewed on: 25th June 2025

Christmas saver

Their Christmas saver helps me budget over a very expensive period in the year Reviewed on: 25th June 2025

New member, very happy

New member and customer service was fantastic. Excellent product for local people and can't wait to see how much I can save with this product. Everyone I've spoken to from HEY credit union has been professional and friendly. Reviewed on: 25th June 2025

Super helpful!

Phones are answered promptly by super helpful staff, nothing is too much trouble. Reviewed on: 25th June 2025

I haven't had any issues since joining

I haven't had any issues since joining Reviewed on: 25th June 2025

Have been in the credit union since the beginning I...

Have been in the credit union since the beginning I would recommend it to anyone struggling to get a loan or trying to make regular savings. Reviewed on: 24th June 2025

Such great customer service very willing to help wit...

Such great customer service very willing to help with enquiries polite staff and very friendly very willing to solve any issues feel happy my savings are safe and organised Reviewed on: 24th June 2025

so helpful and friendly staff

so helpful and friendly staff, they always have plenty of time to explain how they can help you Reviewed on: 24th June 2025

I have saved straight from salary for years

I have saved straight from salary for years Reviewed on: 23rd June 2025

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