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HEY Credit Union: Savings reviews

4.97
Based on 201 reviews, last reviewed 27th Apr 2025
9100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

My experience has been nothing but brilliant. My experience has been nothing but brilliant. Always there on the end of the phone when you need them, nothing too much. Very welcoming at all times, ... Read more Reviewed on: 27th April 2025
Lynn Woodmansey's avatar
Lynn Woodmansey

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

HEY Credit Union Savings reviews (201)

Review of the HEY Credit Union, Savings:

Easy way to save.

5
Easy way to save. Very helpful staff who are willing to help. Reviewed on: 18th April 2025

Really helpful and friendly customer service when I...

5
Really helpful and friendly customer service when I rang with some questions. Straightforward and sorted in 1 phonecall. Reviewed on: 20th April 2025

Brilliant customer service money transferred when re...

5
Brilliant customer service money transferred when requested very quickly Reviewed on: 19th April 2025

Everything has been so easy, from account setup, to...

5
Everything has been so easy, from account setup, to payments in and withdrawals out. Would highly recommend HEYCU! Reviewed on: 19th April 2025

Have confidence knowing savings is taken from salary...

5
Have confidence knowing savings is taken from salary and I can ask for it to be transferred in to my account at short notice if I need it . If I need to come into the branch , customer service is great Reviewed on: 19th April 2025

A bank that offers everything

5
Staff are helpful and professional, loan rates are very competitive and the savings schemes are fantastic Reviewed on: 19th April 2025

Quick customer service when I have emailed them.

5
Quick customer service when I have emailed them. Reviewed on: 19th April 2025

Debt free!!

5
I started with getting a loan with HEYCU, which enabled me to consolidate all my debt, I decide to up my payments ant the difference went into a savings account. Then before my load end dat I went into their Goole store where the lovely ladies help me pay off the rest of my load with what I had saved, allowing me to become debt free. I have continued to save with them. Reviewed on: 19th April 2025

Customer care So helpful and calm when I was in crisis

5
So helpful and calm when I was in crisis Reviewed on: 19th April 2025

Honest Empathetic Your Credit Union

5
No matter what query I may have or who I speak to, staff are so friendly and helpful. I love that my savings are safe and with an organisation I can trust. The Credit Union was recommended to me as soon as I started my employment and I will be forever grateful to that colleague Reviewed on: 19th April 2025

Long standing member

5
I’ve been a member since it first opened when I was working for the City Council, I’m now retired and I’m still a member. I’ve always had great service. Reviewed on: 19th April 2025

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