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HEY Credit Union: Savings reviews

4.96
Based on 600 reviews, last reviewed 15th Jul 2025
2057% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Supports my values I joined through my workplace and it was simple and easy to save straight from my monthly salary. I wanted to save with a Credit Union to help others ... Read more Reviewed on: 15th July 2025
CaroM's avatar
CaroM

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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HEY Credit Union Savings reviews (600)

Amazing

5
Fantastic institution treats customers fairly and with compassion nothing is ever too much trouble and will do their very best to help you just wish I started banking with them sooner Reviewed on: 25th August 2021

Excellent

5
Great and helpful staff. Answers promptly to any queries. Reviewed on: 25th August 2021

Efficient, friendly and easy

4
Always able to speak with someone, money transferred to the payee on same day Reviewed on: 25th August 2021

Lifesaver

5
I’ve always struggled to find money for the extra expense of Christmas. I signed up with credit union and chose the Xmas savings account so I can’t touch the money until it gets close to Christmas. The savings are taken straight from my wages so I don’t even notice it going. It’s made Christmas a lot easier Reviewed on: 25th August 2021

Excellent company excellent team

5
Excellent team who went above and beyond throughout the lockdown - the telephone assistance was on par with the help provided in the office. Reviewed on: 25th August 2021

Easy and flexible

4
Flexible, easy to access, good customer service Reviewed on: 25th August 2021

Long Term Friend

5
I joined the Credit Union in 2003, paying in each month from my pay slip. 18 years later I am still paying in on a regular monthly basis. They are always there to help and advise me regarding changing where to save my money. From Membership, Christmas and Holiday savings. Thanks to Credit Union I have managed to undertake the cost of some building work - changing my garage into a shed and summer house.. Staff are always friendly and helpful. Thank You Credit Union. Reviewed on: 25th August 2021

Great Value & Friendly

5
The savings options available although limited are extremely useful as they are limited. Too many banks/ building societies have numerous accounts that can be confusing. Reviewed on: 25th August 2021

Simple. Honest. Fair.

5
A simple way to save which is easily accessible. Helpfully organises my money into different 'pots' and staff are always helpful. A traditional service. Reviewed on: 25th August 2021

Brilliant Credit Union

5
HEY CU got me into the savings habit …. quite an achievement in itself ! I pay them from payroll, it’s pain free for me and the modest amount deducted from my wages soon added up. I’ll be able to go a holiday abroad next year, all paid for upfront too. So chuffed with myself but it was all down to the credit Union if I’m honest :-) Reviewed on: 25th August 2021

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