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HEY Credit Union: Savings reviews

Name: Savings
Rating: 4.96 (603 reviews)

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4.96

Based on 603 reviews, last reviewed 3rd Aug 2025

72% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

2 star

1 star

Latest highest rating:

5

Chatty helpfull Always chatty smiling and very happy to help with all my questions Reviewed on: 3rd August 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union have a range of different savings products for members.

Everyone automatically gets a membership savings account when they join the credit union. For the instant access accounts, HEY Credit Union members need to keep at least £1 minimum balance to retain their membership.

HEY Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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HEY Credit Union Savings reviews (603)

Brilliant staff

I have saved from the outset of this Credit Union, - paying in using different methods. Any reviews are actually read and acted upon if necessary at the highest level. This personal interest and approach is reflected in branch - you get a sense that they are there for you . Reviewed on: 26th August 2021

Summary

Very polite and very helpful when you are struggling Reviewed on: 25th August 2021

Very friendly

I've been saving with HEYCU for years. They are very friendly and helpful. They will always get my vote Reviewed on: 25th August 2021

Amazing

Fantastic institution treats customers fairly and with compassion nothing is ever too much trouble and will do their very best to help you just wish I started banking with them sooner Reviewed on: 25th August 2021

Excellent

Great and helpful staff. Answers promptly to any queries. Reviewed on: 25th August 2021

Efficient, friendly and easy

Always able to speak with someone, money transferred to the payee on same day Reviewed on: 25th August 2021

Lifesaver

I’ve always struggled to find money for the extra expense of Christmas. I signed up with credit union and chose the Xmas savings account so I can’t touch the money until it gets close to Christmas. The savings are taken straight from my wages so I don’t even notice it going. It’s made Christmas a lot easier Reviewed on: 25th August 2021

Excellent company excellent team

Excellent team who went above and beyond throughout the lockdown - the telephone assistance was on par with the help provided in the office. Reviewed on: 25th August 2021

Easy and flexible

Flexible, easy to access, good customer service Reviewed on: 25th August 2021

Long Term Friend

I joined the Credit Union in 2003, paying in each month from my pay slip. 18 years later I am still paying in on a regular monthly basis. They are always there to help and advise me regarding changing where to save my money. From Membership, Christmas and Holiday savings. Thanks to Credit Union I have managed to undertake the cost of some building work - changing my garage into a shed and summer house.. Staff are always friendly and helpful. Thank You Credit Union. Reviewed on: 25th August 2021

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