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HEY Credit Union: Savings reviews

4.96
Based on 603 reviews, last reviewed 3rd Aug 2025
21% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Chatty helpfull Always chatty smiling and very happy to help with all my questions Reviewed on: 3rd August 2025
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P B

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

HEY Credit Union have a range of different savings products for members.

Everyone automatically gets a membership savings account when they join the credit union. For the instant access accounts, HEY Credit Union members need to keep at least £1 minimum balance to retain their membership.

HEY Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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HEY Credit Union Savings reviews (603)

Great Value & Friendly

5
The savings options available although limited are extremely useful as they are limited. Too many banks/ building societies have numerous accounts that can be confusing. Reviewed on: 25th August 2021

Simple. Honest. Fair.

5
A simple way to save which is easily accessible. Helpfully organises my money into different 'pots' and staff are always helpful. A traditional service. Reviewed on: 25th August 2021

Brilliant Credit Union

5
HEY CU got me into the savings habit …. quite an achievement in itself ! I pay them from payroll, it’s pain free for me and the modest amount deducted from my wages soon added up. I’ll be able to go a holiday abroad next year, all paid for upfront too. So chuffed with myself but it was all down to the credit Union if I’m honest :-) Reviewed on: 25th August 2021

Excellent customer service and great telephone communications

5
Brilliant service whenever I have visited branch or used telephone for withdrawals or information needed on products. Reviewed on: 25th August 2021

Amazing

5
All of the staff are extremely helpful & friendly & always make any interaction pleasurable Reviewed on: 25th August 2021

School bank

5
I have had some savings here for my grandchildren for quiet a few years now and have had no problems at all Reviewed on: 25th August 2021

Helps me

5
It has been so handy for me when saving for holidays Reviewed on: 25th August 2021

Saving for a rainy day made simple

5
I have a direct debit and money goes into my CU savings account each month. I can withdraw at anytime I need for new furniture or holidays. I have also had loans to buy cars at low interest rates Reviewed on: 25th August 2021

Super friendly and always helpful.

5
Someone is always available to deal with any issues you might have. Everything is dealt with in a friendly and professional manner. Being in control of your money is important, but excellent service, as provided by the HEYCU, makes it even better. I cannot recommend the HEYCU enough. Reviewed on: 24th August 2021

A great service.

5
The service provided by the HEYCU in Withernsea is excellent. The staff are very friendly and welcoming. I am kept up to date with latest offers and upcoming meetings and events. The office they work out of is centrally located and easily accessible. I would definitely recommend HEYCU to my family and friends. Reviewed on: 24th August 2021

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