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HEY Credit Union: Savings reviews

Name: Savings
Rating: 4.91 (605 reviews)

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4.91

Based on 605 reviews, last reviewed 21st May 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

2 star

1 star

Latest highest rating:

5

The helpline could not be more helpful with any ques... The helpline could not be more helpful with any questions or queries. I would recommend this company to anyone who wants to have a saving plan Reviewed on: 21st May 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union have a range of different savings products for members.

Everyone automatically gets a membership savings account when they join the credit union. For the instant access accounts, HEY Credit Union members need to keep at least £1 minimum balance to retain their membership.

HEY Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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Awards

Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

HEY Credit Union Savings reviews (605)

Easy and flexible

Flexible, easy to access, good customer service Reviewed on: 25th August 2021

Long Term Friend

I joined the Credit Union in 2003, paying in each month from my pay slip. 18 years later I am still paying in on a regular monthly basis. They are always there to help and advise me regarding changing where to save my money. From Membership, Christmas and Holiday savings. Thanks to Credit Union I have managed to undertake the cost of some building work - changing my garage into a shed and summer house.. Staff are always friendly and helpful. Thank You Credit Union. Reviewed on: 25th August 2021

Great Value & Friendly

The savings options available although limited are extremely useful as they are limited. Too many banks/ building societies have numerous accounts that can be confusing. Reviewed on: 25th August 2021

Simple. Honest. Fair.

A simple way to save which is easily accessible. Helpfully organises my money into different 'pots' and staff are always helpful. A traditional service. Reviewed on: 25th August 2021

Brilliant Credit Union

HEY CU got me into the savings habit …. quite an achievement in itself ! I pay them from payroll, it’s pain free for me and the modest amount deducted from my wages soon added up. I’ll be able to go a holiday abroad next year, all paid for upfront too. So chuffed with myself but it was all down to the credit Union if I’m honest :-) Reviewed on: 25th August 2021

Excellent customer service and great telephone communications

Brilliant service whenever I have visited branch or used telephone for withdrawals or information needed on products. Reviewed on: 25th August 2021

Amazing

All of the staff are extremely helpful & friendly & always make any interaction pleasurable Reviewed on: 25th August 2021

School bank

I have had some savings here for my grandchildren for quiet a few years now and have had no problems at all Reviewed on: 25th August 2021

Helps me

It has been so handy for me when saving for holidays Reviewed on: 25th August 2021

Saving for a rainy day made simple

I have a direct debit and money goes into my CU savings account each month. I can withdraw at anytime I need for new furniture or holidays. I have also had loans to buy cars at low interest rates Reviewed on: 25th August 2021

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