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HEY Credit Union: Savings reviews

4.96
Based on 603 reviews, last reviewed 3rd Aug 2025
100% decrease in 5 star reviews
in the past 90 days
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Latest highest rating:

5

Chatty helpfull Always chatty smiling and very happy to help with all my questions Reviewed on: 3rd August 2025
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P B

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

About this product

HEY Credit Union have a range of different savings products for members.

Everyone automatically gets a membership savings account when they join the credit union. For the instant access accounts, HEY Credit Union members need to keep at least £1 minimum balance to retain their membership.

HEY Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

HEY Credit Union Savings reviews (603)

Review of the HEY Credit Union, Savings:

Helps you to learn how to save.

5
I joined credit union over 15 years ago. I used to get loans from provident which had extortionate interest to pay back. I was able to get a loan to pay off those debts sooner. After paying off the loan, I continued to let that weekly money I had been paying and let it build up in my savings. I call it my rainy day fund and use it for emergencies, like if my car needs repairs or any white goods break down. They are so helpful and had it not been for them, I would never have learned how to save money. Reviewed on: 23rd May 2025

Good service

5
Good service and good communication Reviewed on: 8th July 2025

Great service kept me updated when opening account a...

5
Great service kept me updated when opening account and £25 bonus for doing so Reviewed on: 8th July 2025

Saving on a low income

5
I am on a very low income and needed to start saving, the friendly staff helped me set up an online savings account Reviewed on: 8th July 2025

Excellent service

5
Excellent service and willing to help either any enquiry. Always a very happy and helpful staff. Reviewed on: 8th July 2025

Very professional and helpful staff

5
Very professional and helpful staff Reviewed on: 8th July 2025

I have saved with credit union for the past 22 years...

5
I have saved with credit union for the past 22 years and their customer service has always been brilliant. Sharing dividends with customers is great Reviewed on: 8th July 2025

Always happy to help always been spoken to nicley

4
Always happy to help always been spoken to nicley Reviewed on: 8th July 2025

Friendly staff, always smiling and happy to help wit...

5
Friendly staff, always smiling and happy to help with any query. Answers always provided and in plain English, no daft terminology Reviewed on: 8th July 2025

They always were for me when I had hard times.

5
They always were for me when I had hard times. I like that they care, and I trust them with my savings. I know that their interest is all about us, the people. Reviewed on: 8th July 2025

I've been part of HEY Credit since before March 2023...

5
I've been part of HEY Credit since before March 2023 and find the savings very useful, especially raising funds for Christmas, holidays or even just a rainy day etc. Easy to keep track of balances, withdraw process is easy. Reviewed on: 8th July 2025

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