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InsureandGo: Travel insurance reviews

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4.65
Based on 1,091 reviews, last reviewed 16th Jul 2026
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Latest highest rating:

4

Genuine travel policy, had to get cruise cover added... Genuine travel policy, had to get cruise cover added, with excellent help from the customer services at a small additional premium Reviewed on: 16th July 2026
Brian Irvine's avatar
Brian Irvine

Latest lowest rating:

1

Penalised and scammed@ Penalised and scammed. Any excuse to not uphold claims I wasn't able to make my flight to Morocco due to finding out days before about a family member... Read more Reviewed on: 29th September 2025
Paris's avatar
Paris
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About this product

InsureandGo travel insurance policies include unlimited emergency medical expenses and repatriation cover with a 24/7 emergency helpline.

You can buy a single trip or an annual multi-trip policy and you’ll have a choice between four levels of cover – Budget, Silver, Gold and Black.

InsureandGo travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used InsureandGo before, you can also leave a review and share your experience.

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InsureandGo Travel insurance reviews (1091)

Fairly good value, helpful customer service, however high excess cost.

3
I have used the Backpacker Gold travel insurance with Insureandgo. I always found the staff really helpful and friendly when dealing with queries. The insurance is comprehensive. The only negative is that the excess is quite high, so if you have a smaller medical issue then the costs don't usually exceed the excess, so you end up paying for smaller costs yourself (which can mount up over time if you have various illnesses/incidents). So overall I think this product would be improved if the cost of the excess was lowered. Reviewed on: 9th August 2015
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mkinsey

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