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InsureandGo: Travel insurance reviews

Name: Travel insurance
Rating: 4.85 (1090 reviews)

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4.79

Based on 1,090 reviews, last reviewed 29th Sep 2025

No new 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

88%

10%

Latest highest rating:

5

They made it simple and were very friendly They made it simple and were very friendly Reviewed on: 8th October 2024

Latest lowest rating:

1

Penalised and scammed@ Penalised and scammed. Any excuse to not uphold claims I wasn't able to make my flight to Morocco due to finding out days before about a family member... Read more Reviewed on: 29th September 2025

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About this product

InsureandGo travel insurance policies include unlimited emergency medical expenses and repatriation cover with a 24/7 emergency helpline.

You can buy a single trip or an annual multi-trip policy and you’ll have a choice between four levels of cover – Budget, Silver, Gold and Black.

InsureandGo travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used InsureandGo before, you can also leave a review and share your experience.

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InsureandGo Travel insurance reviews (1090)

Very Happy

heard about this company from Martins Money tips. I needed insurance for the older age group as I am now 70. I went to the site and started going through the form. it was very easy to do. There was a list of all the illnesses I would not have to acknowledge on the form. That took a weight off my mind as some companies have reems of questions about health that have to be answered before they give insurance. All my ailments were ok to travel with so I was accepted straight away. I am really happy and would recommend them to friends and family. . I think I will use them from now on as it is so easy. Reviewed on: 21st July 2019

Value for money

As I required extra insurance because of the length of time I will be away, I had to contact he company. The person I spoke to was very helpful and, phoned me back at a prearranged time, with the price, which I found acceptable. Comparing this price with other companies that did offer this insurance extension. All I can say is the whole experience was quick and easy, the operator understood my needs and explained the policy to me. Reviewed on: 21st July 2019

Superb In Times of Crisis

My friend who had always been fit and healthy but one day whilst on a holiday in Turkey she suddenly had severe seizures. I was petrified as I saw my friend seizuring so violently she had to be rushed for a brain scan. InsurenadGo from the moment I called them were fantastic and their only concern was the welfare of my friend. Their response to the Hospital was rapid which ensured my friend was given the urgent care than she needed instantly. A huge relief. She was in intensive care for 3 days and the insurance company was in frequent contact with me to check on her and ensure she was receiving the care she needed. Even after she was discharged some 5 days later they were still in contact wanting to ensure she was going to be safe travelling home. I cannot praise this company enough for their professional and compassionate stance. They impressed me beyond my expectations and I will remain a loyal customer until I am no longer able to travel. Reviewed on: 21st July 2019

Good value cover

Needed to get travel insurance that would cover pre-existing conditons for a cruise - InsureAndGo provided us with cover despite my wife's high blood pressure, not to expensive either. Will definately use them next time we take a cruise. Reviewed on: 21st July 2019

Good experience

I have been using insureandgo for some years now. I have always found their premiums and policies excellent value. They are easy to deal with and to contact if there is a problem. Reviewed on: 21st July 2019

Competent and reliable

Insure and go is a very reliable company with good customer service, I have always been buying my policy with them ever since I know them. Reviewed on: 21st July 2019

Trouble free

This is my go to travel insurance company. Very reasonable prices. Pleasant staff , who are very easy to deal with. Clear and concise. I have been using Insureandgo for several years now, and have no complaints at all. Very happy with the service. Reviewed on: 21st July 2019

Good cover.

Good cover, easy to arrange, at a good price. Reviewed on: 21st July 2019

Great cover and easy to use

Great travel insurance for people with pre existing medical conditions Reviewed on: 21st July 2019

Great cover at a great price

Staff are always so helpful and friendly and the annual policy is great value for money with a high level of cover Reviewed on: 21st July 2019

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