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insurefor : Travel Insurance reviews

Name: Travel Insurance
Rating: 4.83 (406 reviews)

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4.84

Based on 406 reviews, last reviewed 15th Oct 2025

69% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Possibly the easiest way to get cover. Possibly the easiest way to get cover. Reviewed on: 15th October 2025

Latest lowest rating:

1

Awful customer service. Awful customer service. My 10 month old baby had to get an ambulance to hospital in palma and have treatment. Took 6 months to get money back origina... Read more Reviewed on: 14th October 2025

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About this product

Our insurefor Travel Insurance reviews can help you to find out what life as a insurefor customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

insurefor Travel Insurance reviews (406)

Review of the insurefor, Travel Insurance:

Hide behind AXA and no customer service.

So we tried to make a claim on the insurance as we had a call from the hospital on the day of departure (packed and kids in the car about to leave) that my wife was advised not to fly. A couple of days before she had seen a doctor who thought her symptoms were just a virus but if she was more concerned she could pop to A+E to get checked over. The hospital said they couldn't find anything but it could have been a suspected stroke and they would do an MRI just to be on the safe side but that we were ok to fly in 2 days time. Obviously a consultant who was booking the MRI thought different, hence the phone call. Absolutely gutted we unloaded and felt assured that at least we would get the money back through insurance as we were medically told not to fly. After putting in the claim and a bit of backwards and forwards we also submitted her past 2 year medical history, no problem. Only to be told that because she had been to the doctors 20 months before with a headache and prescribed medication for 2 weeks our claim was rejected. In the doctors notes it states no reason found for the headaches and no further investigation required. We took out the insurance in good faith ans why would you take out an insurance policy that you knew would be useless ? So beware that any medication prescribed in the last 5 years from the doctor for any reason needs to be disclosed (probably best to request medical history from the doctor as who can remember everything they have been to the doctors for and how long ago it was??). I tried to talk to InsureFor to see if they would offer any other support who just hide behind AXAs decision and don't seem to care about customer care. Ruined holiday and no support or care given by InsureFor. Offered a chance to put it right and to help but just say they can't do anything (Yes they can, they are the company who sold the policy and who.my contract is with, they choose not to and that profits are more important than customer satisfaction). Obviously will not be using them again and would not recommend them for your travel insurance. Such a shame as would have happily used them again if the experience was positive. Reviewed on: 30th July 2024

Possibly the easiest way to get cover.

Possibly the easiest way to get cover. Reviewed on: 15th October 2025

Very good and keep you updated with information.

Very good and keep you updated with information. Reviewed on: 15th October 2025

Excellent service.

Excellent service. Have used for the last few years. Will continue to use for my annual travel insurance. Definitely recommend. Reviewed on: 15th October 2025

Coverage for pre-existing conditions

My choice for several years now, as it's been so straight forward to get travel insurance that takes account of customers with pre-existing conditions. Reviewed on: 14th October 2025

Simple and easy to purchase insurance from website

Simple and easy to purchase insurance from website Reviewed on: 14th October 2025

Great value for money travel insurance

Great value for money travel insurance Reviewed on: 14th October 2025

Great annual policy excellent value for money

Great annual policy excellent value for money Reviewed on: 14th October 2025

Easy to speak to someone about any details of the in...

Easy to speak to someone about any details of the insurance and easy to understand. Represented good value for money compared to other insurance providers Reviewed on: 14th October 2025

Everything we needed in one place

Everything we needed in one place Reviewed on: 14th October 2025

Straightforward online application.

I travelled to Turkey last year with my daughter and needed to get some insurance for us, particularly that we have health conditions. I wanted reassurance that all would be well for us during our stay in a foreign country in an emergency. I shopped around online and found that insurefor.com was the best value for money and covered everything that I needed. Reviewed on: 14th October 2025

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