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J.P. Morgan Personal Investing (formerly Nutmeg): Stocks and shares ISA reviews

Name: Stocks and shares ISA
Rating: 4.83 (335 reviews)

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4.83

Based on 335 reviews, last reviewed 13th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

12%

Latest highest rating:

5

Super easy app. Super easy app. Investment profiles are easy to understand. Reviewed on: 13th June 2025

Latest lowest rating:

1

Terrible customer service Was comparing nutmeg against the likes of Wealthify and moneyfarm. Where wealthify had all the info I needed, having asked a chat operator for their p... Read more Reviewed on: 5th February 2018

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About this product

The J.P. Morgan Personal Investing stocks and shares ISA can be opened online.

J.P. Morgan Personal Investing doesn’t have any hidden costs and doesn’t charge set-up, transaction, trading or exit fees. You can open a stocks and shares ISA with £500. Through the website or mobile app you have 24/7 access to your account.

J.P. Morgan Personal Investing stocks and shares ISA reviews help you find out what it’s really like to be a customer. If you’ve used J.P. Morgan Personal Investing before, you can also leave a review and share your experience.

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J.P. Morgan Personal Investing (formerly Nutmeg) Stocks and shares ISA reviews (335)

Terrible customer service

Was comparing nutmeg against the likes of Wealthify and moneyfarm. Where wealthify had all the info I needed, having asked a chat operator for their performance and general queries, I wasn't given any relevant information and was essentially hung up on during the chat. Having restarted a chat session, I was told that unless I opened an account, they couldn't tell me anything else. Very unhelpful, stay clear of this one!! Reviewed on: 5th February 2018

Great user experience

Best in class user experience through the mobile app; providing a digestible yet granular insight to your portfolio. Reviewed on: 24th December 2017

Simple and easy to use

A very easy and cheap was to manage online investments Reviewed on: 22nd December 2017

Impressive returns and a great customer experience

I've been incredibly impressed with many aspects ofNnutmeg's offer, but none more so than the transparency with which they update me on any form of progress on my fund. Exceptional service - no complaints Reviewed on: 20th December 2017

Poor customer service

They promise the earth but fail to deliver, they never get back when they say they will! Investments seem to be sound, but customer service is terrible Reviewed on: 6th November 2017

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