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Just Travel Cover: Travel insurance reviews

View other Just Travel Cover products
4.91
Based on 2,328 reviews, last reviewed 12th Nov 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
6%
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Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025
Nicole Newton's avatar
Nicole Newton

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023
Terry Bellamy's avatar
Terry Bellamy
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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

1
I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017
MARGARET MCCARLE's avatar
MARGARET MCCARLE

Value for money

5
Was easy to get travel insurance. Very nice staff and was very helpful. First time I have had travel insurance off this company and would definitely use them again. Reviewed on: 7th October 2022
Sandra's avatar
Sandra

Value and service

5
Great customer service at a very competitive price, with just the cover I needed. What more can you want? Reviewed on: 7th October 2022
Clare's avatar
Clare

always the tops in prices

5
used them lots of time pre covid, always a good price quoted, not used them in practice,, but prices good and a very communicated company keeping you informed Reviewed on: 7th October 2022
sj's avatar
sj

Very reliable and cost effective

4
Always great customer service and very competitive Reviewed on: 7th October 2022
Jeff Turner's avatar
Jeff Turner

Excellent Service

5
Very understanding and professional, the questions were clear and the staff are knowledgeable. The policy I chose was the right one for me. Would highly recommend. Reviewed on: 7th October 2022
Trevor Pitts's avatar
Trevor Pitts

Excellent for disable people

5
Good company to outthings out boyh online and phone, listens Reviewed on: 7th October 2022
P Smith's avatar
P Smith

The only one I use

5
Quality service and friendly reliable service and best of all they are usually the cheapest Reviewed on: 7th October 2022
Joe's avatar
Joe

Hassle free and great to deal with

5
Great company I have already recommended to family and friends. Reviewed on: 7th October 2022
John Browne's avatar
John Browne

Value for money

5
The price is very good and value for money Reviewed on: 7th October 2022
Yvonne Young's avatar
Yvonne Young

Great service

5
Having multiple health issues I wondered if I would ever get cover, but Just Travel came up trumps at an affordable price. Great service, will use again Reviewed on: 7th October 2022
Sue parker's avatar
Sue parker

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