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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

No issues insurance

Fair prices and excellent service which gives customers a no issues insurance. Easy on line applications too. Reviewed on: 7th October 2022

Great Value

existing customer, keep going back Reviewed on: 7th October 2022

Excellent customer service

Really helpful, making sure my policy details were correct especially with health questions Reviewed on: 7th October 2022

Superb service

After struggling with severe health issues, I was scared to go on holiday but after speaking to just travel cover I couldn’t wait to go on holiday again Reviewed on: 7th October 2022

Good company giving easy to understand advice.

The price quoted was very competitive and the proposal policy suited all my needs. The turnaround time between payment for my policy and the forwarding of documents was very quick. Reviewed on: 7th October 2022

Smooth and quick process

Such an easy and simple process and very competitive price Reviewed on: 7th October 2022

Satisfaction!

Simple and straightforward - just like me! Exactly what I needed. Reviewed on: 7th October 2022

Great cover with minimal effort

Quick and helpful response to telephone enquiries. They quickly obtain a clear definition of the conditions to be insured. Cheapest quotes found from a selection of insurers. Three levels of cover (Gold, Silver and Bronze), all readily provided so an informed decision can be made. The easiest way I have come across to find the cover needed at an acceptable price. Reviewed on: 7th October 2022

Really helpful

They are very good at sorting out what you need and helpful with the medic stuff which others appear to take for ever. We spoke to them and the got what we needed We will our annuals from them from next time Reviewed on: 7th October 2022

Great value & service

Instant perfect cover at a great price in just one phone call! Reviewed on: 7th October 2022

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