Smart Money People Logo

Just Travel Cover: Travel insurance reviews

4.91
Based on 2,328 reviews, last reviewed 12th Nov 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025
Nicole Newton's avatar
Nicole Newton

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023
Terry Bellamy's avatar
Terry Bellamy

About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Top class

5
Brilliant service from start to finish Reviewed on: 16th October 2023

Very poor claim handling

1
I had to make a claim on our policy. The claim should have been dealt with within 5 working days after receipt of the claim. It took nearly 2 months following numerous calls and emails for it to be dealt with, and the resulting complaint to a further 6 weeks. Avoid. Reviewed on: 7th October 2022

Easy to navigate website, good cover, fair prices

5
I have pre existing medical conditions and found the website easy to navigate and obtained good cover at a reasonable price Reviewed on: 7th October 2022

Easy to Use

5
Very satisfied with Just Travel Cover. They were very easy to use and offered a competitive rate for great cover. Reviewed on: 7th October 2022

They always have better details that the TV adverts sites

5
They always have better details that the TV adverts sites Reviewed on: 7th October 2022

Trips

5
Very helpful in sorting out our insurance for our holidays Reviewed on: 7th October 2022

overall good experience

4
impressed with with very helpful staff Reviewed on: 7th October 2022

Easy and informative

5
I found it easy to arrange and e mails and newsletters are very informative. Reviewed on: 7th October 2022

Overall excellent value and service.

5
Just Travel are easy to deal with and excellent value for money for those of us over 80. I had cause to contact when National Express off loaded my case at the wrong stop and customer services were most helpful. In the event I didn’t need to use them as National Express fully compensated me. Reviewed on: 7th October 2022

Travel insurance

4
While we did not use it for a claim but a great comfort to have the cover Reviewed on: 7th October 2022

Best travel insurance

5
Best travel insurance I have found,I always use Just Travel, it's straight forward,easy and affordable Reviewed on: 7th October 2022