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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Easy, friendly and cost effective

Easy, friendly and cost effective way of sorting travel insurance with the comfort of knowing you are only paying for what you need. Reviewed on: 30th September 2022

Very helpful and polite staff

Always use just travel when going abroad good value for cover Reviewed on: 30th September 2022

Great Prices for Pre Existing Conditions

Friendly professional staff and always very helpful to find a reasonably priced policy. Reviewed on: 30th September 2022

Fair priced insurance

Fair price and straightforward application, had no problems. Reviewed on: 30th September 2022

Very helpful

Very helpful staff and easy to gdt through to. Staff resolved my quirey quickly and easily. Reviewed on: 30th September 2022

Easy online insurance

Very easy to navigate around the different levels of insurance and what suits each individual. Pleased that we were not penalised for our age and also my medical history. We would recommend to other people. Reviewed on: 30th September 2022

Annual insurance

Have used Just Travel on numerous occasions and always have good service and help due to medical issues which my husband and myself have.Quick paperwork sent through each time.Have had help with cruise insurance as well at a good price.Very friendly staff spoke to Danielle several times Reviewed on: 30th September 2022

Excellent and helpful

We needed some insurance that was over for a slightly expensive holiday and they were just so helpful throughout. All the people we spoke too really understood their business and made it very easy for us. Great company Reviewed on: 30th September 2022

I feel well covered

I’ve never had to claim but have used this company for a few years and they always seem efficient and friendly. Reviewed on: 30th September 2022

Bit confusing

Too many emails following on from a search for insurance. Lots of discount codes make it difficult to decide if it’s a good deal. Wording is quite vague in policies Reviewed on: 30th September 2022

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