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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Really friendly staff and great prices for their policies

I am a repeat customer and have been using this company for many years due to my health conditions.i usually just do it online but on occasion have had to ring due to changes in my health Each member of my staff has been courteous, friendly and cannot do enough to help.I thoroughly recommend using them for travel insurance Reviewed on: 9th September 2022

Easy way to get your travel insurance

Great easy to use website with good information that is easy to comprehend and simple options to add on, all at a competitive price. Reviewed on: 9th September 2022

The Strength of JUST TRAVEL goes with You!

I have been using Just Travel now for a few years as I go often to Berlin in Germany to visit my Son. As I am in my 80's it can be difficult to obtain Travel Insurance. Not with JUST TRAVEL though. I am healthy but nevertheless never any trouble and cover and protection smartly obtained. Reviewed on: 9th September 2022

Setting up the cover on line was very quick and easy

So far so good but what really counts is how any claim is handled! Reviewed on: 9th September 2022

Help when needed

A very helpful service given. Professional knowledge displayed throughout steering me into the most appropriate choices suitable to my requirements. Ace service Reviewed on: 9th September 2022

Short staycation.

Following the recent halt in travel, we are now back on the road. Just Travel Insurance was the perfect place to get our new travel Insurance. Reviewed on: 9th September 2022

A good company

The experience was conducted in a professional manner with a friendly and helpful operative. Reviewed on: 9th September 2022

A very happy traveller.

I was recommended to try Just Travel after a bad experience with another provider. They were efficient and reassuring on the phone and their quotation was competitive. I’m very happy and will definitely use them again. Reviewed on: 9th September 2022

Great service

Very efficient and friendly. Gave me a discount for being a valued customer. Reviewed on: 9th September 2022

Holiday options for the unhealthy traveller

Found Just Travel in a register of specialised travel insurers who offer people with pre-existing health conditions travel policies. I found them helpful and efficient and with tweaking my needs they offered the best value compared with other providers. Reviewed on: 9th September 2022

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