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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Quick service sound information provided

A great price provided for an annual cover Reviewed on: 9th September 2022

Very good service

I spoke with a young lady naomi ,very knowledgeable, easy to talk too ,I was pleased she answered when I called back to buy the insurance . Reviewed on: 9th September 2022

Good Service

Very helpful when I phoned to get travel cover and very reasonably priced for my group of 4 adults. Reviewed on: 9th September 2022

Fantastic Cover

Quick straight forward and value for money Reviewed on: 9th September 2022

Excellent Easy peace of mind in minutes

As a technophobic over 75 year old I found the instructions easy to follow and after completing my medical details the travel insurance was in place giving me great peace of mind and confidence. Reviewed on: 9th September 2022

Eay and straightforward process

Simple and straightforward process, got quote within 2 mins and agreed my travel insurance immediately. All documents received within a few minutes. Happy with the level of cover at a very competitive price. Reviewed on: 9th September 2022

Back to the good days-service

Proper service and personal attention to detail Reviewed on: 9th September 2022

Regular customer

Excellent company who give outstanding service at a reasonable price. Will carry on using them in the future. Reviewed on: 9th September 2022

Always favourable to older people with prices even with medical condidtion

Easy to apply online and recommended always a good quote can be shown or can be compared with other quotes given in detail Reviewed on: 7th September 2022

Absolutely appalling claims process

Unfortunately had need to claim in May, and this has still not been settled with very poor and muddled correspondence - I suggest they are avoided Reviewed on: 6th September 2022

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