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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Great prices and quick

Very helpful and great price would definitely recommend Reviewed on: 2nd September 2022

Great service

Just travel cover staff are always really helpful and provide all the options to choose from. Easy to book on line, great people to speak to on the phone. Fantastic! Reviewed on: 2nd September 2022

Good value compared to other companies

Easy to follow on-line. Straightforward process. Reviewed on: 1st September 2022

Travel

Quick and easy to use documents arrived promptly Reviewed on: 1st September 2022

very pleased

very pleased with price and service Reviewed on: 1st September 2022

Just what I wanted

Very helpful, good price and covered all I wanted Reviewed on: 31st August 2022

Easy , listened , helpfull

Easy to navigate through the questions and cheap by comparison Reviewed on: 31st August 2022

Excellent company

Had rung round several companies to get a quote with varying prices and excesses. This company gave me exactly what I wanted for an excellent price. Will definitely use again. Reviewed on: 31st August 2022

Excellent cover quickly renewed

Easy and quick to go through the details of existing policy. Reviewed on: 31st August 2022

Excess exceeds cover

£150 excess on “ports missed” cover £100 / port. Reviewed on: 31st August 2022

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