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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Great Value for Money

Quick and easy to apply and the best quote I had, by far Reviewed on: 31st August 2022

Easy to use

No problems arranging good value travel insurance. Thank you Reviewed on: 31st August 2022

Really poor at every level

Really poor experience. Received a quote, tried to pay on several occasions and system would not process payment. Eventually spoke with an actual person and had to go through the whole process again. Promised call back never received a call. Very disappointing all round sorry. Reviewed on: 31st August 2022

Reasonable price

Good insurance cover at a reasonable and competitive price. Covers all that's required for peace of mind whilst going on holiday. Reviewed on: 31st August 2022

User friendly interface

For those with declarable medical conditions, the quotation system asked more relevant questions than other insurers. Reviewed on: 31st August 2022

Would strongly recommend

I found the advisor very helpful and they were able to supply me travel insurance at a very good price even though we both had medical conditions Reviewed on: 31st August 2022

Comprehensive review

Just travel insurance were excellent - a comprehensive review of my needs leading to a number of options to choose from Reviewed on: 31st August 2022

Holiday travel insurance

Very easy website to use and will definitely use them again, a lot cheaper than the standard comparison sites. Reviewed on: 31st August 2022

Excellent customer service

Had a lovely experience booking my annual travel insurance thank you Reviewed on: 31st August 2022

Excellent service

Renewal made very easy with the added bonus of a loyalty discount Reviewed on: 31st August 2022

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