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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Very Very Happy

I’m very happy as I can enjoy my cruise knowing I am covered for everything and the price was great to. Thank you Reviewed on: 25th August 2022

Holiday insurance

2 policy's this year ,price is good for my disability. Reviewed on: 25th August 2022

Brilliant

2nd time used this company in a Month, will always try this first Reviewed on: 25th August 2022

Excellent service

Have used this company for about 8 years now and having had various ailments have always found them to be very helpful on the phone and their web site is easy to use and very comprehensive. Overall an excellent service. Reviewed on: 25th August 2022

Reliable, efficient and friendly

As an older traveller I've used Just Travel Cover for my travel insurance 4 times. They encourage older travellers and give a good level of cover at very reasonable rates. Reviewed on: 25th August 2022

No problem

No problem with booking online. Reviewed on: 25th August 2022

Great service

Easy to navigate website to get what I need. Very good prices. Reviewed on: 25th August 2022

Travel with that extra confidence

Excellent service from the team , everything was checked and not rushed highly recommended Reviewed on: 25th August 2022

Best Cover & for the Cheapest Price

Did lots of research & received lots of quotes from different insurers & different comparison sites. Just Travel Cover by far the best & won hands down! Reviewed on: 25th August 2022

Efficient and knowledgeable staff

My partner's medical well being changed rather unexpectedly two months before we were due to travel. Whilst they made a full recovery Just Travel Cover were able to sort out a cost effective solution to our multi trip annual policy to give us continued peace of mind. Reviewed on: 25th August 2022

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