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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Helpful, friendly service

I recently had to change my travel insurance requirements due to medical reasons so I contacted Just Travel Cover and they were super helpful on the phone, after a few questions they had a new quote ready and I was able to purchase cover there and then, plus they reassured me that I had the right cover for my trip. Thank you Just cover travel for the friendly advice and peace of mind! Reviewed on: 13th October 2025

Great insurance

I have been for 4 holidays and always use Just Travel. They always give me a decent quote and are so friendly and professional. I cannot fault them. Always have peace of mind when going abroad Reviewed on: 13th October 2025

Excellent service and very helpful settle a payment...

Excellent service and very helpful settle a payment when my luggage was left at Heathrow on a long haul fight flight ,payment was in my bank next day so I was able to buy clothes to wear until my suit case arrived a big thank you to the comp Reviewed on: 13th October 2025

Searching for the right travel insurance

Searching for the right travel insurance can be frustrating but with Just Travel Cover all the answers to your questions are on site, simple and easy to navigate. that’s why I recommend it Reviewed on: 13th October 2025

Exceptional

Most competitive prices that I could find for the cover that was provided. On the occasions that I had to call the staff were exceptionally friendly and helpful. Reviewed on: 13th October 2025

Stress free travel insurance

Have used just travel for the past few years as have found them to be great value and reliable. Completing the forms on line is so easy, nothing complicated. This is one part of your holiday that you want to be stress free and that’s exactly what we found with Just Travel Cover. Reviewed on: 13th October 2025

Excellent Customer Service

My experience is always really good because of excellent customer service provided by staff who are very knowledgeable and helpful. I would always use Just Travel as my insurance provider for both European and International holidays every year. Reviewed on: 13th October 2025

Easily arranged insurance, good customer service

Process of booking is simple, options clear, customer service helpful when change needed Reviewed on: 13th October 2025

Great service anc very helpful staff

Great service anc very helpful staff Reviewed on: 13th October 2025

Cruising 26

Very helpful, answering all my queries promptly, giving me options as to the level of cover we required, and subsequently providing suitable cover for both my wife and I at a competitive price. Reviewed on: 13th October 2025

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