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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Cruise insurance

Used for several years, always very competitive Reviewed on: 21st July 2022

Amazing value for money

I always do many searches for the best deal. My last 2 trips, I have included Just Travel in my search and they have come out on top for value for money. Reviewed on: 21st July 2022

Great service

Very helpful in arranging holiday travel insurance with pre existing medical conditions. Also very competitive prices. Staff very helpful Reviewed on: 21st July 2022

Excellent

Was recommended by my sister as I have some health issues. Was more than happy with the personal service and excellent price. Reviewed on: 21st July 2022

Just Travel Insurance.

Excellent company, so friendly and helpful.A pleasure to be one of their customers. Reviewed on: 20th July 2022

Just a very good company

I’ve always used this company and found them good to there word, and value for your money x Reviewed on: 20th July 2022

Excellent so far!

The entire process from providing a (very competitive) quote to completing the medical declaration was all very smooth and straightforward. Everything seemed clear and comprehensive which instilled us with confidence. Whilst we hope never to have to make use of the policy and put it to the test, we are very happy with the service provided so far and would use Just Travel Cover in the future. Reviewed on: 20th July 2022

Good value and helpful staff

Good to know you have a quality ins package covering all possible problems but at a reasonable cost. Reviewed on: 20th July 2022

Simple as

I’ve used these many time always been straight forward no hassle just how I like it Reviewed on: 20th July 2022

Travel

Very helpful no problems at all Reviewed on: 20th July 2022

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