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Just Travel Cover: Travel insurance reviews

4.91
Based on 2,328 reviews, last reviewed 12th Nov 2025
100% decrease in 5 star reviews
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Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025
Nicole Newton's avatar
Nicole Newton

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023
Terry Bellamy's avatar
Terry Bellamy

About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

1
I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Peace of mind in a difficult world.

5
Travelling overseas as an elderly couple to the United States can be a worrying experience, but being insured by Just Travel takes away that stress. This an experienced company providing assurance that, should the worst happen while enjoying your longed for holiday, you will be quickly dealt with in an emergency. We highly recommend Just Travel. Reviewed on: 20th July 2022

No price increase!

4
My annual insurance policy when last renewed had no increase in price from the previous year. My policy was also tailored to me concentrating on the important such as personal liability, medical and repatriation. And because I mentioned a code I had seen on yell.com or in the Yellow Pages I actually received a small discount which made the latest policy less in price than the previous. Waz Reviewed on: 20th July 2022

Good value travel insurance

4
I have used Just Travel for a number of years, always good value & really helpful with my requirements for additional medical conditions. Would recommend for their competitive rates. Reviewed on: 20th July 2022

Quick and easy to organise AND its well prived

5
Title says it all really. have used them a couple of times now for our travles. Impressed Reviewed on: 20th July 2022

Satisfied

5
I have used this insurance company on a number of occasions and have always found them to be very competitive. Reviewed on: 20th July 2022

Last minute travel insurance

5
Had to make an unexpected return journey to USA after a two week holiday in Orlando . Had taken single trip insurance for that trip . Went back to this company and took out same cover but this time for a full year . Easy to complete on line and excellent variety of cover options to choose from . All very reasonably priced . Would absolutely recommend as something here with this company to suit everyone s insurance needs Reviewed on: 20th July 2022

Reasonable price

5
I found Just travel cover insurance very reasonable and competitive prices. I have underlying medical conditions and found this a great company to get quotes from. I will definitely use them again. Reviewed on: 20th July 2022

Efficient and friendly

5
Purchasing my travel insurance on line was simple and straightforward. My friend who I recommended used the phone and had an equally efficient and simple journey through her purchase Reviewed on: 20th July 2022

Great service

5
Well organised, no hassle and they are there immediately if you need them for anything. Very happy with this company and recommend them to all friends. Reviewed on: 20th July 2022

Great Value

5
A really good value insurance that is quick and easy to arrange. Friendly and knowledgeable staff to help throughout the process. No need to look further, you will not be disappointed with Just Travel Cover, I highly recommend the company to all. Reviewed on: 20th July 2022