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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Excellent service

Quick and easy to apply for and very reasonably priced Reviewed on: 18th July 2022

More business with JTC

My go to travel company; very competitive pricing and effective helpful service Reviewed on: 18th July 2022

Great service

Hubby struggled to get travel insurance due to medical conditions. Just Travel Cover found him the right cover at an affordable price. Very pleased with service received. Reviewed on: 18th July 2022

Excellent service

Was slightly unclear on something but the chat function (I spoke with Robyn) was prompt and explained thoroughly. Great service. Reviewed on: 18th July 2022

Always helpful & responsive

We were concerned about the possibility of industrial action affecting our forthcoming holiday and our concerns were quickly allayed by Robyn in Customer services. We have used Just Travel for several years and they are always our first choice insurer to call when planning new trips. Reviewed on: 18th July 2022

Concerns about getting cover for ove 70s with taking medication but no prooonce the insurance broker recortourselves, thanks again.

A quick discussion of our needs and cover required was sorted, first class service. Reviewed on: 2nd January 2019

Simple and Wide choice range

Used Just Travel previously and found this time my renewal was due they were offering the most comprehensive choice of policies from a wide range of providers. With the discount offered i upgraded to the Gold policy for little more than the Standard range offered by other companies. Reviewed on: 30th September 2018

Quick and easy

All done on my phone very quick and easy Reviewed on: 25th September 2018

Great Service

Always a great service, very in detail to make sure everything is correct! Reviewed on: 23rd September 2018

Great

Have booked insurance with yourselves several times, staff are always polite and give good customer service, good choice of policies Reviewed on: 22nd September 2018

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Just Travel Cover: Travel insurance reviews

100% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Just Travel Cover Travel insurance reviews (2328)

Good Quote, but rubbish customer service

Excellent service

More business with JTC

Great service

Excellent service

Always helpful & responsive

Concerns about getting cover for ove 70s with taking medication but no prooonce the insurance broker recortourselves, thanks again.

Simple and Wide choice range

Quick and easy

Great Service

Great

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