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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

A great service.

A very helpful team of staff made the application process swift and painless. Would definitely recommend their services. Reviewed on: 21st September 2018

Easy brilliant

Your website was easy to use and understand Reviewed on: 21st September 2018

Great travel insurance

I have spoken to many different people at just travel and have always been pleased with the help I have had,sometimes I have rung for things that I don't like to ask like I was unable to print my document then lost them so I asked for them to be sent,that was no problem. Reviewed on: 21st September 2018

excellent

it was a pleasure dealing with your staff rating 5 Reviewed on: 21st September 2018

Insurance for people with pre-exicting conditions

Having struggled to get competitive insurance cover for my wife who was diagnosed with Motor Neurone Disease 18 months ago I was refused by my then insurer and a number of others or the cost was well into four figures. Eventually I found Just Travel Cover and the cost was acceptable. This is the third time I have used them in the last 12 months and on each occasion they have been most helpful and considerate on each occasion. Hopefully, this relationship will continue. Reviewed on: 21st September 2018

Excellent holiday insurance cover at affordable price.

A very professional yet friendly young lady. All questions were easy to understand and answer and finally a really affordable quote for excellent holiday cover. Reviewed on: 21st September 2018

Free access gold cruise cover

Quick ,easy and efficient service Recieved a £60.00 wine voucher just by the click of a button that's me sorted for Christmas Reviewed on: 21st September 2018

Great service!

As a returning customer, happy to recommend to friends and family. Reviewed on: 20th September 2018

sunshine all the way

For those of us with an existing illness the ability to go away on holiday safely is essential. At a not too expensive cost Just Travel cover offered exactly what I needed Reviewed on: 20th September 2018

Excellent Cover at very modest Cost

Included all pre-existing conditions to my great relief Reviewed on: 20th September 2018

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