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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

affordable and easy

As a pensioner with the usual list of ageing conditions I have found your service to be very easy and affordable. Reviewed on: 24th August 2018

The best

Best travel insurance company ever used and I am 65 and been travelling long while. Great service, excellent value. Would highly recommend even for medical travel insurance. Reviewed on: 23rd August 2018

Peace of mind

Easy to navigate site, excellent value for money and above all peace of mind knowing existing conditions covered abroad. Reviewed on: 23rd August 2018

holiday coverd

The contact was made by phone and the operator knew exactly what he was talking about and once we ask'd and told him what we need'd he had all our issues and questions delt with as we required . We will use this company again next year for our next holiday . Reviewed on: 23rd August 2018

excellent service

have used just travel for a long time they have always come up with the best for us very helpful staff Reviewed on: 23rd August 2018

Best over all the rest

Travel insurance is a minefield and I am so pleased I have picked the best simple website to understand and really competitive rates Reviewed on: 23rd August 2018

Cheaper and easy to fill in when you ha e to list your ailments when you are older

Used just travel before and asked for quotes from other insurance companies all were dearer so not interestedin them so just travel is the one for me Reviewed on: 23rd August 2018

Wonderful staff and competitive quote

Administrator very professional and sympathetic to our needs Reviewed on: 23rd August 2018

Quick and friendly

Spoke to two people who were very helpful and friendly and quickly came up with the best quote for me Reviewed on: 23rd August 2018

No stress holiday insurers

Great Holiday Insurance,serviced by happy,helpful,and efficient staff. Reviewed on: 23rd August 2018

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