Write a review

Go to business site

Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

View other Just Travel Cover products

4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

Read all reviews See your review

About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Excellent service and very competitive value for money

Telephone staff very patient and extremely helpful on both occasions I used them. Reviewed on: 14th August 2018

Perfect for elderly with health conditions

Although we are elderly & have multiple health conditions we have received cover at a reasonable price. When we had to cancel a holiday the process to claim was straightforward with a good result. Reviewed on: 10th August 2018

Have found them to be excellent in providing the cover for myself.

Always very helpful and go through everything to make sure that I have the cover required. Reviewed on: 10th August 2018

Top Class Just Travel Holiday insurance

Quick efficient and competitive quotes for holiday travel insurance Reviewed on: 9th August 2018

Great options friendly staff

As a broker we find just travel a great company to work with. Everything is considered. Always willing to help. Knowledgeable friendly staff. Easy web site. Love this company. Reviewed on: 8th August 2018

Perfect Providers

My husband has a rare autoimmune disease. Just Travel had no hesitation in insuring him at a very reasonable cost. The staff are always friendly and informative when you ring the company. I would highly recommend them (and have on many occasions!). Reviewed on: 8th August 2018

stress-free reliability

Very pleasant and helpful whenever I've needed to contact by phone Reviewed on: 8th August 2018

Good Cover Fair Price

Having spent almost a month looking for travel insurance to cover my pre existing conditions at a decent price, I came across Just Travel Cover by chance. Not only did they provide cover for my conditions, the company gave me double the cancellation cover than most other companies for less. Would definitely use again Reviewed on: 7th August 2018

Good, clear-cut experience.

Very straightforward. Totally clear & uncomplicated experience. Feel very confident & have peace of mind with my choice. Reviewed on: 7th August 2018

Quick & Easy to arrange

Phones answered promptly with very efficient staff competitive pricing with efficient service Reviewed on: 7th August 2018

Alternative products

Travel Insurance
from Battleface 0.00 from 0 reviews
Travel Insurance
from Lloyds Bank 1.42 from 50 reviews
Travel Insurance
from ERV 1.00 from 6 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub