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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Brilliant prices

No fuss or problems. Easy to do on line. Always good prices for myself & my husband who both have health issues. Reviewed on: 4th July 2018

Great value

Easy to find exactly what cover I needed. Good price. All forms issued instantly for downloading. Have used several times now. Reviewed on: 4th July 2018

Take the hassle out of Travel Insurance

Good service - fair quotations - very helpful staff - never had to cl;aim but I'm sure that if I had to I would be well cooked after. Reviewed on: 4th July 2018

always up to expectations

non to report as travel has, so far, had no untoward experiences. Reviewed on: 4th July 2018

Top of the shop

Excellent service and a thorough question and answer process to make sure that you get the level of cover that you require, and ensuring that previous conditions have been updated. Reviewed on: 4th July 2018

Used for years

Great company to deal with, couldn't be more helpful. Reviewed on: 4th July 2018

Oops but all good in the end

Unable to get to Gatwick due to very bad road conditions with heavy snow. Claim not accepted at first because flight not cancelled. but persistence paid off, insurance does not start at an airport but from the moment you step out of your house. Referred to underwriters who agreed the claim. Reviewed on: 4th July 2018

Service

So easy to contact,and no hassle obtaining quotes on the telephone Reviewed on: 4th July 2018

Good value even though I have medical problems

Prompt response with clear answers. Will certainly purchase insurance again. Value cover for my needs. Reviewed on: 4th July 2018

So smooth!!

Fast, efficient, so easy to arrange and great value for money, what else need be said? Reviewed on: 4th July 2018

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