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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

I always use Just Travel for my insurance as I have...

I always use Just Travel for my insurance as I have pre existing medical conditions. The quote process is always very simple and prices are always competitive. I thoroughly recommend this company Reviewed on: 8th October 2025

Very good precise service

Very good precise service also good that all previous details held Reviewed on: 8th October 2025

Excellent service

When we have had to claim Just Travel has been very supportive and helpful. Reviewed on: 8th October 2025

Excellent value

Professional staff who provide an excellent service providing clear information in order to help you make an informed choice about holiday cover Reviewed on: 8th October 2025

The best value for money there is!

The best value for money there is! Sympathetic of previous conditions/ ailments. Reviewed on: 8th October 2025

Excellent

Good choice of options. Easy to use, excellent value. Reviewed on: 8th October 2025

great cover for health conditions

easy to sort out on line especially when you have health conditions which need to be declareded Reviewed on: 8th October 2025

Just travel helped us many times - always excellent

Just travel helped us many times to obtain travel insurance that meets all our medical conditions. They are always polite, helpful and patient. They remind me when items need updating and I am satisfied that they do their best to meet our requirements. Reviewed on: 8th October 2025

GREAT EXPERIENCE WITH JUST TRAVEL

I have had travel insurance with Just Travel on many occasions and have always been delighted with their helpfulness and expertise. I shall continue to insure through Just Travel and have no reason to go elsewhere. Reviewed on: 8th October 2025

Just Travel Cover Making a Difference.

I have travelled with just travel cover for many years now and so far so good. Their prices are good. I have not had any problems travelling or had to put in a claim to test Just Cover administration work out or perhaps lack thereof. I hope when there is a problem and I put a claim in, that there will be no problem. I have had similar experience with an insurer, I had been a loyal customer for many years and when my car was hit parked outside my door, I received poor customer service which was very disheartening. There was no loyalty shown for my many years of custom. I sincerely hope there will be a major difference in the service i will receive when and if I need just travels help. Reviewed on: 8th October 2025

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