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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Quick and easy

So many sites for insurance are complex and want to know everthing short of your DNA! Just Travel made a booking on the web easy, the questions were simply put and easy to navigate. Definitely recommended. Reviewed on: 20th September 2017

outstanding

good understanding of what I wanted with medical conditions. Reviewed on: 18th September 2017

Medical cover

Enjoyed my last holiday knowing I was covered even with my medical history ,So know I can relax and enjoy my holiday this September big thumbs up for travel insurance .I did it on line the site is easy to follow and quick response will always use my travel insurance for piece of mind and enjoy my holiday Reviewed on: 17th September 2017

Excellent Service .... Professional and Friendly

I have been with Just Travel for several years, and, as always they are very professional friendly and most importantly good value. Well done ... keep it up ... Reviewed on: 16th September 2017

Very good quote

I didnt need to use my travel insurance but my quote was very good Reviewed on: 15th September 2017

Excellent service

I have used this service because it is so well priced compared to other holiday insurance for covering health conditions. I have informed my friends about it because of this. Reviewed on: 14th September 2017

prompt service. Helpful responses. good prices

We have never had cause to claim but the reassurance of an efficient team has given confidence Reviewed on: 14th September 2017

excellent value for money, and takes on board pre excisting conditions,

Yes, use this company, every year, cover is value for money, and takes on board pre existing problems, everything you would want from this type of cover, Reviewed on: 14th September 2017

easy and efficient to deal with

Each year for the past 3 years I have used Just Travel for long stay out of UK. Good pricing compared to a lot of insurance companies. Reviewed on: 14th September 2017

Overall the best

We find they have best prices for all our holiday needs,seniors,long term,& medical. We have used them several times & they have rewarded our loyalty with lower prices when we booked this year All round we think they are fantastic,a big Thankyou to the staff for their help . Reviewed on: 14th September 2017

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