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Just Travel Cover: Travel insurance reviews

4.91
Based on 2,328 reviews, last reviewed 12th Nov 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025
Nicole Newton's avatar
Nicole Newton

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023
Terry Bellamy's avatar
Terry Bellamy

About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Travel Insurance with Health Issues

5
I struggled to find Travel Insurance due to several health issues. Just Travel provided me with an annual policy for Europe with competitive rate taking into account my health issues. Staff were helpful and answered my questions to ensure I had appropriate cover. Without h them I would not be enjoying holidays abroad. Reviewed on: 3rd October 2023

Always very helpful and competitive prices

5
Always very helpful and competitive prices Reviewed on: 7th October 2025

Had a good price for my travel insurance for my next...

5
Had a good price for my travel insurance for my next cruise Reviewed on: 7th October 2025

It's getting very expensive

4
My experience of travel insurance for underlying health conditions started positively around 5 years ago but in the pastb2 years have found it to more and more expensive as my health conditions haven't changed i don't understand how it's tripled in price in that 2 year period. Having said that I can't find any other company to match the price let alone improve on it. Reviewed on: 7th October 2025

Family emergency so had to cancel holiday.

5
We had a family emergency so had to cancel holiday. Two days before we were due to fly.It was easy to complete a claim, customer service were very supportive. We were informed all the way through our claim. Which we were given a full refund of the holiday. Reviewed on: 7th October 2025

A happy customer for several years.

5
I have been a customer for several years now. My mum had travel insurance with just travel and sadly had a serious accident whilst on holiday. Just travel were brilliant from start to finish in helping to get her home as quickly as possible. Reviewed on: 7th October 2025

Great customer experience

5
Excellent service, all your operatives are polite and well informed. I have used this company for years and when I did need to claim, this was handled in an appropriate and timely manner. Reviewed on: 7th October 2025

.Get it right first time with Just Travel Cover

5
I have used Just Travel Cover for years as I find the cover offered around my needs are always the cheapest. I have to declare medical problems but always find the premium to be fair and exact. During Covid I needed to cancel a policy as travel wasn’t allowed I contacted Jyst Travel Cover not expecting to get a refund but the money was returned to me straight away by friendly customer service. I have not had to contact them again as I find the online process to be easy but thorough - avoiding any mistakes . It’s always a bonus when I receive a discount code as well! Reviewed on: 7th October 2025

I had to be hospitalised in Austria

5
I had to be hospitalised in Austria and Just travel refunded all my medical costs Reviewed on: 7th October 2025

Loyalty would be nice

5
Ive found filling forms out quite easy. Only 1 issue is loyalty .I've been taking travel insurance out for years and they don't give any loyalty discount,but not many do. Ive used the phone service a couple times and 100% service very helpful. Better than others . Im actually hoping to book more insurance soon Reviewed on: 7th October 2025

Very professional but friendly service

5
Very professional but friendly service Reviewed on: 7th October 2025