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Just Travel Cover: Travel insurance reviews

View other Just Travel Cover products
4.91
Based on 2,328 reviews, last reviewed 12th Nov 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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See only 4 star reviews
6%
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1%
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Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025
Nicole Newton's avatar
Nicole Newton

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023
Terry Bellamy's avatar
Terry Bellamy
Read all reviews See your review

About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

1
I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017
MARGARET MCCARLE's avatar
MARGARET MCCARLE

Excellent!

5
Just travel cover are a brilliant company, all staff are lovely and friendly. Would highly recommend this company. Reviewed on: 14th July 2017
Demi Bosher's avatar
Demi Bosher

Top travel insurance

5
Called just travel as a friend uses them. Covered my medical condition and the price was cheaper than what I paid before my condition. Will use them again for my trip in Feb Reviewed on: 14th July 2017
John's avatar
John

excellent cover excellent staff

5
Excellent cover and friendly efficient staff Reviewed on: 14th July 2017
m's avatar
m

Excellent Company

5
This company is the best company I EVER worked with. The staff are really friendly and always happy to help with good product knowledge. I would definitely recommend to other people. Reviewed on: 14th July 2017
Lauren Jenner's avatar
Lauren Jenner

excellent

5
Excellent prices with even better customer service!, would highly recommenced. Reviewed on: 14th July 2017
anthony webster's avatar
anthony webster

5*

5
Perfect - Lovely staff and great insurance Reviewed on: 10th July 2017
Janet's avatar
Janet

Does exactly what it says on the tin!

5
3 polices, no issues. Hopefully buying again soon. Reviewed on: 10th July 2017
James's avatar
James

Easy and easy

5
My experience was simple and all staff were polite and patient with me, made recommendations and found the best cover to meet my needs and my holiday needs. Reviewed on: 8th July 2017
beth devonport's avatar
beth devonport

Easy and easy

5
My experience was a simple process, staff were polite and patient and found cover to match all of my needs. Reviewed on: 8th July 2017
beth devonport's avatar
beth devonport

Excellent Service

5
Prices are always competitive, staff are very friendly. Excellent value for money! Reviewed on: 7th July 2017
Stacey's avatar
Stacey

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