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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Online Quotes

In my experience it is easier to get a quote on line rather than over the phone. Reviewed on: 7th October 2025

Competitively priced

Staff always pleasant over the phone and patient with me as I have numerous medical issues to report. Always found cover competitively priced.. For these reasons I’m a returning customer over many years. Reviewed on: 7th October 2025

A great deal

Have used "Just Travel Cover" for several years. They have always offered me good value for money despite some medical issues. On the one occasion I have had to claim, it was quick and easy and settled promptly Reviewed on: 7th October 2025

Always satisfied with the price for very good cover.

Always satisfied with the price for very good cover. Like the extra cover for suitcases for peace of mind if they got lost Reviewed on: 7th October 2025

Simply the best

Excellent service every time from phone to personal service Reviewed on: 7th October 2025

Very good and nice to speak to.

Very good and nice to speak to., and they listen to me. Reviewed on: 7th October 2025

This company dealt promptly with a claim we had to m...

This company dealt promptly with a claim we had to make when my wife broke her wrist in Tenerife Reviewed on: 7th October 2025

A well priced travel insurance

A well priced insurance offering cover for existing medical conditions and when I had to claim last year my claim was settled very quickly. I have been a customer for several years and will continue to be so. Reviewed on: 7th October 2025

Always extremely helpful and can quickly sort all yo...

Always extremely helpful and can quickly sort all your questions Reviewed on: 7th October 2025

Great holiday insurance

They're so efficient,any problems they will deal with it quickly Reviewed on: 7th October 2025

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