Write a review

Go to business site

Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

View other Just Travel Cover products

4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

Read all reviews See your review

About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Always easy and good value .

Always easy and good value .. great you keep my details to make it quick too Reviewed on: 7th October 2025

Business-like and efficient

Professional experienced and well-trained staff who efficiently have deal with my business Reviewed on: 7th October 2025

Booked my travel insurance by phone very helpful and...

Booked my travel insurance by phone very helpful and made me feel at ease Reviewed on: 7th October 2025

Trusted and competitively priced service

I regularly use Just Travel insurance as I find their request for quote page easy to use, they offer realistic premiums for pre-existing medial conditions from a broad range of respectable providers. They are always very helpful should I have any questions or points for clarification. Reviewed on: 7th October 2025

Good easy to use website

I have used Just Travel for quite a number of years and would highly recommend The web site is easy to use with straight forward easy to understand questions regarding your health. They quite often offer a little discount which is always very welcome. Reviewed on: 7th October 2025

Always very helpful and friendly when I call and hav...

Always very helpful and friendly when I call and have been using them for many years. Will answer any queries bug or small. Reviewed on: 7th October 2025

Friendly and helpful.

Friendly and helpful. Nothing too much trouble. Covers medical issues. Reviewed on: 7th October 2025

Travel insurance with medical conditions

Easy to navigate site and put in medical conditions Reviewed on: 7th October 2025

Very good value,luckily I’ve never had to make a claim.

Very good value,luckily I’ve never had to make a claim. Reviewed on: 7th October 2025

10 out of 0

Easy to use online service and exceptional customer service. Reviewed on: 7th October 2025

Alternative products

Travel Insurance
from ERV 1.00 from 6 reviews
Travel insurance
from Insurancewith 4.94 from 3527 reviews
Travel Insurance
from Cedar Tree 4.77 from 435 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub