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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.88 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

160% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Excellent servicele and cover.

Excellent service and reasonable prices cover. Any queries answered and simply explanations. Reviewed on: 15th October 2025

Outstanding experience throughout.

Outstanding experience throughout. We have returned to just travel cover year after year due to their knowledge of my medical history, making the whole process quick and easy to manage. I would definitely recommend to anyone looking for travel cover. Reviewed on: 14th October 2025

Excellent company

Excellent and varies different types of insurance and at a reasonable price with great customer service. Reviewed on: 14th October 2025

Used just travel for 5 cruises in a row and will use...

Used just travel for 5 cruises in a row and will use them again for next cruisr Reviewed on: 14th October 2025

Have been a customer for some time, fortunately neve...

Have been a customer for some time, fortunately never had to make a claim Reviewed on: 14th October 2025

Lovely to deal with.

Lovely to deal with nothing is to much trouble, they certainly know there job,and always put you at ease. Definitely will be using them next year you can't do better. Reviewed on: 14th October 2025

Excellent company!

I have used Just Travel for many years, as I have pre-existing conditions their policy is always a reasonable price and I have peace of mind being covered. Reviewed on: 14th October 2025

Brilliant

To be honest, couldn't be simpler or clearer. Exactly what I needed Reviewed on: 14th October 2025

Helpfull to a tee.

Have used your services and received great help in deciding which services are best suited. Staff have been most courteous and attentive. Reviewed on: 14th October 2025

Excellent! Highly recommend!

Excellent! Easy and informative. Trustworthy Reviewed on: 14th October 2025

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