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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.86 (1855 reviews)

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4.87

Based on 1,855 reviews, last reviewed 17th Oct 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Superb service Friendly service and very affordable my number one for travel insurance Reviewed on: 17th October 2023

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (1855)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Great Company!

Fab staff, good choice of products available. Straight forward and easy to do either online or by a quick phone call. Reviewed on: 16th October 2023

Simply the best

Excellent customer service and very knowledgeable staff Reviewed on: 16th October 2023

Good value and quick payout

It was the only reasonably priced cover I could find as I’m elderly and disabled. But the test is always in the claim and I had to make a claim recently and was paid out very quickly. Will definitely use again! Reviewed on: 16th October 2023

Always delighted to obtain Travel Insurance with Just Travel

I have used Just Travel a number of times for Travel insurance & have always received excellent service, advise & good prices. They offer top quality bookings. Many thanks to everyone concerned. Erik Duckworth. Reviewed on: 16th October 2023

Just Travel Cover

Very easy to use website. No complicated questions. Would and have recommended to friends. Reviewed on: 16th October 2023

Travel insurance

Fantastic service from Paul a very knowledgeable Customer service advisor Reviewed on: 16th October 2023

Amazing insurance cover

Fabulous insurance cover. Unfortunately my partner broke his leg 4 days before holiday which meant we couldn’t go. Luckily we were with smart Money people and managed to get most our money back which released our stresses loads. Would 100% recommend Reviewed on: 16th October 2023

Best insurance company going

Always use them ,excellent customer service always very helpful wouldn't go anywhere else . Reviewed on: 16th October 2023

Great Travel Insurance company

Quick renewal of travel insurance with a friendly agent. Follow-up email arrived immediately after completion which tells me all that I need to know. I have used Just Travel Cover for 6 years and now don't look anywhere else. Reviewed on: 16th October 2023

Super friendly and helpful staff

They are so helpful and patient going through my (many!) medical conditions and explaining everything to me. Reviewed on: 16th October 2023

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