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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

My go too.

Great customer service, great price. Have good options for travel insurance. Nha discouted Reviewed on: 7th October 2025

Get cover and easy to do

I always use Just Travel Cover as I have a medical condition and I can always get full cover at a reasonable price. They have never let me down. Reviewed on: 7th October 2025

Reassuring ...

Luckilly , I have never had to make a claim but it is reassuring to know they are there just in case . They cover existing health issues at a reasonable price . I have taken out an annual travel policy with them for a good few years now , covering my trips here in the UK as well as Europe . Reviewed on: 7th October 2025

Just travel

I have been with just travel for several years and I always find them really helpful. With having a medical condition they they always find me the policy Reviewed on: 7th October 2025

Very competitive. Excellent insurance.

Easy to buy whether on line or over telephone. Medical exclusion screen is the best I’ve filled in, easy to navigate. Very competitive pricing. I had to cadd a condition after buying and it was very easy. Reviewed on: 7th October 2025

Great to deal with.

We have use this company many times, easy to deal with website, great personal service if required, and a good price for good cover. Reviewed on: 7th October 2025

I have been a repeat customer for years now as they...

I have been a repeat customer for years now as they have very reasonably priced policies and their staff are very friendly & extremely helpful Reviewed on: 7th October 2025

Excellent for previous medical issues

Have had previous medical issues and they have always found a good deal for me Reviewed on: 7th October 2025

Customer satisfaction

I have been using your company for many years now and as I suffer with various health problems they have always been understanding and helpful and i have already recommended to many friends Reviewed on: 7th October 2025

Great for golfing holidays

Easy to arrange insurance and good price Reviewed on: 7th October 2025

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