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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Fab company!

Competitive quotes, friendly staff with great customer service skills. Reviewed on: 16th October 2023

allways reliable

So helpfull on the phone as i dot do online booking , go far and beyond to be understanding and explain all.had to claim once and there was no problem all delt with quickly . Reviewed on: 16th October 2023

Travel insurance

Very good service and helpful staff. Reviewed on: 16th October 2023

Great Company!

Fab staff, good choice of products available. Straight forward and easy to do either online or by a quick phone call. Reviewed on: 16th October 2023

Simply the best

Excellent customer service and very knowledgeable staff Reviewed on: 16th October 2023

Good value and quick payout

It was the only reasonably priced cover I could find as I’m elderly and disabled. But the test is always in the claim and I had to make a claim recently and was paid out very quickly. Will definitely use again! Reviewed on: 16th October 2023

Always delighted to obtain Travel Insurance with Just Travel

I have used Just Travel a number of times for Travel insurance & have always received excellent service, advise & good prices. They offer top quality bookings. Many thanks to everyone concerned. Erik Duckworth. Reviewed on: 16th October 2023

Just Travel Cover

Very easy to use website. No complicated questions. Would and have recommended to friends. Reviewed on: 16th October 2023

Travel insurance

Fantastic service from Paul a very knowledgeable Customer service advisor Reviewed on: 16th October 2023

Amazing insurance cover

Fabulous insurance cover. Unfortunately my partner broke his leg 4 days before holiday which meant we couldn’t go. Luckily we were with smart Money people and managed to get most our money back which released our stresses loads. Would 100% recommend Reviewed on: 16th October 2023

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Just Travel Cover: Travel insurance reviews

100% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Just Travel Cover Travel insurance reviews (2328)

Good Quote, but rubbish customer service

Fab company!

allways reliable

Travel insurance

Great Company!

Simply the best

Good value and quick payout

Always delighted to obtain Travel Insurance with Just Travel

Just Travel Cover

Travel insurance

Amazing insurance cover

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