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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Best ever

Never a problem claiming staff was polite when phoned up about anything Reviewed on: 15th October 2023

The best

First choice,only choice,simply the best. Reviewed on: 15th October 2023

Completive helpful quality service

Purchase previous year excellent discount code queries answered satisfactory Reviewed on: 14th October 2023

Excellent. service

When taking out my travel insurance I had excellent service and got the exact cover I wanted Reviewed on: 14th October 2023

Friendly, helpful and professional service.

Provided with the necessary information to make an informed choice regarding insurance cover. Will definitely use this company again, they have been extremely helpful. Thank you. Reviewed on: 14th October 2023

Excellent service

I've used them on many occasions I usually phone them and say what I need where and when I'm going and list all my ailments and they do the rest so easy so friendly so informative and find me the best deal I also receive a paper copy and email I highly recommend them and my friends use their services now as well Reviewed on: 13th October 2023

Efficient thorough

Very efficient agent who listened carefully recorded health history accurately and helped me to find the correct level of cover. Reviewed on: 13th October 2023

Efficient, friendly, value for money

Pleasant operators who can take you through your needs. Have made a claim in the past and all went through smoothly. Good value compared to other companies. Reviewed on: 13th October 2023

Travel with Health Issues

After being unsuccessful trying to find a Travel Insurance Company that would provide me with insurance taking into account my health issues I came across Just Travel. They were extremely helpful, staff friendly but professional and they provided me with a policy at very competitive prices. I have now been able to enjoy the freedom of holidays thanks to them. Reviewed on: 12th October 2023

Amazing value for money

Great value for money and so easy to use. Reviewed on: 12th October 2023

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