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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.88 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Best deal with a Friendly company

An extremely helpful, knowledgeable company. Friendly staff, who take their time to give you the best cover. Reviewed on: 14th October 2025

Long trip to Australia.

They were able to cover us for our trip to Australia for 93 days. They aren’t many places that cover for that long. Reviewed on: 14th October 2025

DM Review

I can rely on Just Travel for good service. Reviewed on: 14th October 2025

Do It On Line But Easy To Do.

Do It On Line But Easy To Do,Price Is usually Good Reviewed on: 14th October 2025

Raising Quotations

easy & quick to navigate the webpage. Helpful over the phone if required to call. Reviewed on: 14th October 2025

My father needed insurance but was diagnosed with ca...

My father needed insurance but was diagnosed with cancer. They helped him massively as he has a lot going on at the moment. He felt it was easy and straight forward and price competitive to what he had been quoted. He didn’t think he’s world be able to afford it but wanted to go so got the travel insurance. Reviewed on: 14th October 2025

Great company to deal with

Very friendly staff and easy to navigate website Reviewed on: 14th October 2025

Always been a pleasure to deal with.

Always been a pleasure to deal with. Reviewed on: 14th October 2025

It is easy to get the insurance that you need.

It is easy to get the insurance that you need. Easy to deal with, very friendly on the phone Reviewed on: 14th October 2025

Value cover for pre-existing conditions.

Value cover for pre-existing conditions. Easy to apply and very friendly customer experience. Online portal makes it easy to access policies, etc. Reviewed on: 14th October 2025

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