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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Brilliant

Brilliant always cheaper than other insurer company , used these for few years Now Reviewed on: 19th July 2023

Excellent value

With my various medical conditions I looked around and found Just Travel the best value than all the others I looked at. Reviewed on: 19th July 2023

Best value for money

The team at just travel have been very helpful with issues I had last year. Got things sorted very quickly. Good choice of levels of insurance as well, Would recomend them to my friends. Reviewed on: 19th July 2023

Excellent service !!

I have existing medical conditions and am in my 80s. Just Travel provide me with reasonably priced cover with outstanding support. They really are the best ! Reviewed on: 19th July 2023

I would happily recommend travel cover with their friendly service and great price

Good advice when I was going on a cruise Reviewed on: 19th July 2023

Simple and easy

I prefer using the telephone and Just Travel provides a very good service in that medium making things simple and easy to follow and understand. They also give very competitive prices and value for money. Reviewed on: 19th July 2023

Excellent company and would thoroughly recommend them!

This company were very helpful in every way for us. Polite and caring they are really top class Reviewed on: 19th July 2023

A good service is always provided, easy to use web site and competitive prices.

We've been using Just Travel for many years now and not once have they let us down. An easy to use web site, with continual updates on travel advice and offers throughout the year. Reviewed on: 19th July 2023

Easiest COVER EVER

Got the cover that I needed with ease and when i needed it. Simple to complete over the telephone with friendly representatives a pleasure to do business with will use again. Will use again for our next trip. Reviewed on: 19th July 2023

Easy to follow website

Although I have not had to claim yet thankfully, I found the website easy to use and the prices compare favourably. Reviewed on: 19th July 2023

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