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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

My experience

My only claim was for a broken wrist in Tenerife that required an operation in a private hospital. When presented with our travel insurance documents the hospital then proceeded with the procedure and that was followed by 2 nights in a ward. I didn’t need to do anything other than pay the excess before leaving the hospital. Reviewed on: 19th July 2023

Quick & easy

Painless company to get holiday insurance from! Reviewed on: 19th July 2023

Very efficient company

Haven't had to make a claim but still a very good company to deal with . Reviewed on: 19th July 2023

100% Satisfaction

Phoned up and got a quote as not able to do it online due to medical conditions. The person I spoke to was very understanding and happy to take as much time as needed to process the details and supply the quote. After being very surprised at the price and level of cover, the policy was purchased and all involved are very happy with the service received. Reviewed on: 19th July 2023

Efficient & Professional

Always impressed with Just Travel Cover. Reviewed on: 19th July 2023

Great value

Always close to the cheapest policy a, with great customer service. Reviewed on: 19th July 2023

great value

I have ben using Just Travel for many years and have always found their insurance cover good value for money spent. Reviewed on: 19th July 2023

Excellent

Just Travel insurance is always my first choice. Easy to arrange, easy to contact, and easy to have complete peace of mind when travelling abroad. Reviewed on: 19th July 2023

Great insurance

Easy to use and book Never had a problem Highly recommended Reviewed on: 19th July 2023

Amazing

Going to a friend's in Florida while my husband was ill with cancer. This company gave us cover half the price of the company that claims to cover all medical issues. Highly recommend. Reviewed on: 19th July 2023

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