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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Easy to set-up and good value

I needed a one trip insurance and found the just Travel cover easy to set-up on-line with sensible questions about health and very good value for money. Reviewed on: 14th July 2023

Best cruise cover

We purchased Just Travel Cover as it was the best option. We were also given an additional discount with my blue light card also making it the cheapest option. Reviewed on: 14th July 2023

Great service friendly helpful advisor's

Great service, friendly helpful advisor's Covers pre existing medical conditions with no fuss! Advisor's are easy to talk to and extremely helpful! Reviewed on: 14th July 2023

Brilliant

Very Happy with cover & cost. Would definitelyrecommend to my family & friends Reviewed on: 14th July 2023

Great travel cover for disabled people

I was struggling to find travel cover for my hol because of my health conditions. I went on the gov.uk website & looked through the recommended travel cover sites. Just travel cover came out on top for great cover & very reasonable price compared to others. Reviewed on: 14th July 2023

Excellent Service

Friendly and efficient quotation process. Documents emailed within minutes. Very quick and efficient claims handling. Reviewed on: 14th July 2023

Everything done easily, online.

Local firm, got exactly what I needed, everything done easily, online, at a sensible price! Reviewed on: 14th July 2023

So Simple and So Good

Everything was very easy to do and the price was very reasonable. Reviewed on: 14th July 2023

Just Travel, just great

I just love the efficiency of Just Travel, they take all the worry out of travel Insurance and make sure you and your needs are covered Reviewed on: 14th July 2023

Great service

Very helpful staff and took through my insurance policy very well. Had to make a claim on the insurance and once again had help from just travel staff to work through my claim. Reviewed on: 14th July 2023

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