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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Travel insurance

Was finding it difficult to find insurance because of cancer treatment but you came throuh Reviewed on: 13th October 2022

Excellence

Very friendly and helpful staff who were obviously experienced at what they do Reviewed on: 13th October 2022

Very reasonable quote and good service

Have used Just Travel for several years now and have found their prices to be very competative. Also find their website easy to use, but if you have any issues that you need to talk over, their staff are very helpful. Reviewed on: 13th October 2022

Friendly and efficient

There was a variety of quotes and different levels with easy to understand explanations of the cover provided for each. When I phoned the customer care operative was friendly and knowledgeable and more than willing to answer questions, which was very helpful in me making my final decision. A fantastic service and company, highly recommended Reviewed on: 13th October 2022

Always helpful

A fair price, good value, helpful and informative staff Reviewed on: 13th October 2022

One of the best travel insurers.

Just travel insurance was the best I found on the internet. It was easy to read and easy to understand. Just what I needed at a good price. Would definitely recommend. Reviewed on: 12th October 2022

Outstanding Travel Cover and Support

I bought the gold multi-trip travel insurance package. As a 70 year old I wanted to travel safely with secure peace of mind. When locked down in India in 2020 at the start of the pandemic, I claimed my airfare. Everything honoured. Highly recommended. Reviewed on: 12th October 2022

Straightforward

The whole process was clear and straightforward. Good value. Reviewed on: 12th October 2022

Great insurance

Amazing insurance at a very reasonable price. I always use just travel for all my travel insurance as it’s hassle free, great cover and the best price possible. Reviewed on: 12th October 2022

Delighted with policy

I found this policy was the best value and cover for me as my husband has a medical condition Reviewed on: 12th October 2022

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