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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Best service in the area.

I have been using this travel agency for over 20 years.No problems seem to deter the staff.Visas,medical enquiries,anything.I would not consider going anywhere else.Well done. Reviewed on: 11th October 2022

An experience that works.

At my age finding good cover is not always easy with Just Travel Reviewed on: 11th October 2022

Absolutely Brill!

Very professional, polite and considerate advice. The sales rep Abby was outstanding. Thank you Just Travel. Reviewed on: 11th October 2022

Excellent customer service

I had my travel insurance up and running within 15 minutes of my telephone call. I was impressed with the customer service and the overall product. Reviewed on: 11th October 2022

Superb business and staff

Great business and service. Staff care about their customers! Reviewed on: 11th October 2022

Reliable Efficiency Helpful and Fair Prices

I have been using Just Travel Cover over 10 years. As always, it provided an excellent services and well trained/friendly staff. I could/would highly recommend to friends. Reviewed on: 11th October 2022

Travel Insurance

First class service, fair prices, and very helpful with any query Reviewed on: 10th October 2022

Uncomplicated Travel Insurance

I like how there is a breakdown of cover amounts for various items and there are three grades to choose from. An easy to navigate site. Reviewed on: 10th October 2022

NEx Review

Always had complete satisfaction when travelling with. National express Reviewed on: 10th October 2022

Customer Service and easy of mind

Easy and operational website, clear and precise information and gives choice for the type of cover you need. Simple and provides you peace of mind before your journey knowing everting is covered. Reviewed on: 10th October 2022

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