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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Great

Very easy to use website Offers great service for what I needed with plenty of options Reviewed on: 9th October 2022

Excellent for pre-existing conditions

Very happy with my experience using Just Travel Cover, as someone with pre-existing health conditions the process of obtaining coverage as well as the cost was really easy and very reasonable. Cannot recommend enough, thank you! Reviewed on: 9th October 2022

Still smiling

I insured with just travel,very helpful and friendly. Unfortunately I had to cancel this insurance but they altered it to another date, at no extra cost. Happy days, well-done. Reviewed on: 9th October 2022

very good

i find just travel helpful and well priced Reviewed on: 9th October 2022

Super people

Always been really efficient and competitive prices. Reviewed on: 9th October 2022

Easy to use, helpful

Easy to renew, kind, helpful and patient advisors Reviewed on: 9th October 2022

A Holiday company that one trust. Thank you for being you..

I have had several holidays with Just you. I have always found them trustworthy, enjoyable, and fun. 100% reliable. I would recommend them 100% reliable. Reviewed on: 9th October 2022

Excellent service

Excellent service always really nice company to deal with Reviewed on: 9th October 2022

Very helpful agents

We took out travel insurance for a cruise last Summer. I had an ongoing health condition which had not been resolved. We had to ring a couple of times and each time the call was answered promptly and our cover was updated. Each time the agent was friendly and efficient. Would use Just Travel Cover again. Reviewed on: 9th October 2022

five star service

very flexible, easy to navigate website and very competitive prices Reviewed on: 9th October 2022

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