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Just Travel Cover: Travel insurance reviews

Name: Travel insurance
Rating: 4.91 (2328 reviews)

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4.91

Based on 2,328 reviews, last reviewed 12th Nov 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just Travel is a brilliant company Have been getting my insurance from them for over 20years and I can’t recommend them enough! They’re brilliant. Friendly staff, great prices and easy ... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023

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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

Just Travel Cover Travel insurance reviews (2328)

Review of the Just Travel Cover, Travel insurance:

Good Quote, but rubbish customer service

I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017

Good Value

I have used every time for my holiday, fortunately never had to claim, found to be good value Reviewed on: 9th October 2022

PERFECT

How often do you buy travel insurance? Just Travel Cover fills an important gap in the market. Very helpful, very competitive and very simple to understand. Once you have bought a product from Just Travel Cover, you can just forget about it and enjoy your holiday! Reviewed on: 9th October 2022

Just Try Them

At last I’ve found a travel insurance company that does it all so quickly, proficiently and professionally! I couldn’t believe that I was covered for so much so cheaply too. Thanks so much Just travel. I’ll certainly be back!! Reviewed on: 9th October 2022

Insurance cover for all

Fantastic service, competitive rates and a policy that can cover all! Reviewed on: 9th October 2022

Brilliant company

Used for years. Always a good price and great cover. Reviewed on: 9th October 2022

Hospitalised in Majorca

Having always used Just Travel they dealt with the claim when my wife was hospitalised in Majorca. The cover provided allowed settlement of a very large medical account without a problem. Very good service which I shall avail myself of again. Reviewed on: 8th October 2022

Helpful

They are very helpful and have always found us a good holiday Reviewed on: 8th October 2022

Efficient &

Agent answered phone quickly, was knowledgable & reasuring. Reviewed on: 8th October 2022

Just the Job

I was looking for specific insurance to cover me for an extended break abroad. Once I had entered my requirements the quote I received was timely and covered my stay abroad. The company will receive my first enquiry for future insurance. Reviewed on: 8th October 2022

regular cruiser

i cruise twice a year and i always use just travel and i leave it to them to sort out what i needbeing elderly with health problems and they are ready to answer any questions i might have and the price is good Reviewed on: 8th October 2022

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