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Kroo: Current account reviews

Name: Current account
Rating: 4.76 (5959 reviews)

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4.76

Based on 5,959 reviews, last reviewed 11th Jun 2026

49% increase in 5 star reviews

in the past 90 days

22% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Kroo the turbo app Kroo app is 100% versatile. Does everything I need, DD's, transfers and I get interest. Beats other banking apps. Reviewed on: 11th June 2026

Latest lowest rating:

2

Account Satisfaction Survey: Not part of the Current Account Switch Service (CASS). In addition, keep encountering multiple account/card freezes for attempting perfectly legitimat... Read more Reviewed on: 18th April 2026

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About this product

With the Kroo current account, you can earn interest on your balance.

Using the Kroo app you get real-time spending insights that break down and categorise your transactions. It’s free to open and has no monthly fees even for spending abroad. You can also apply for an overdraft facility.

Kroo current account reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

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Kroo Current account reviews (5959)

Fantastic

I’ve had such a brilliant experience with Kroo. So easy to set up and app is really well thought out and easy to use. Your card also looks amazing and even better it’s biodegradable once you’re done with it. Simply notifications, which keeps you updated on what you’ve earned with their whooping 3.03% AER! Really can’t recommend Kroo enough. Reviewed on: 3rd March 2023

Amazing

10/10 would recommend to friends and family Reviewed on: 28th February 2023

3.03% Interest

This bank is giving back to customer. This is how banking should be done. Reviewed on: 26th February 2023

Never reply ???

You cannot get a reply from them ever by chat or email I've been trying to close my account for over a month now and still no reply after many emails !!.......Avoid them ! Reviewed on: 21st February 2023

Best Easy-access Interest!

As of 1st Feb (I may be a couple of weeks out of date, but life's short!) Kroo offered the best interest rate for Easy Access savers/current accounts, at 3.03% gross (2.99% AER). That gets the win for me ;) Reviewed on: 21st February 2023

Kroo seem totally unprepared for having customers

Worst experience ever in opening an account. Have heard nothing since January and now been waiting over 3 weeks. Not a jot of communication from Kroo. Twitter full of similar stories. Will be cancelling my application as makes me wonder how any of their services would be, especially if needed a speedy response about an urgent money matter. Totally undependable and have ruined their reputation before they have even begun Reviewed on: 17th February 2023

...

good bank goodbank good bank good bank Reviewed on: 15th February 2023

Account opened in minutes!

I was impressed by the 3.03% on balances up to 85k so I opened an account. The sign up process was really easy, I downloaded the app, filled out my details, took a picture of my driving licence and recorded a short video. It said that it would take up to 10 days to review my application, but I got a notification 5 minutes later to say the account was open! I transferred some of my savings over right away - I’d highly recommend. Reviewed on: 11th February 2023

Would never recommend

They don’t reply they don’t answer to complaints either. I am one of hundreds who are experiencing the same Reviewed on: 10th February 2023

Laughable customer service

A laughable customer service team with non-existent SLAs: I imagine they are okay if you need just need another current account, anything else forget it. Reviewed on: 10th February 2023

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