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Kroo: App reviews

4.90
Based on 2,541 reviews, last reviewed 24th Apr 2026
3000% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Really good bank no hassle would recommend Really good bank no hassle would recommend Reviewed on: 24th April 2026
James N's avatar
James N

Latest lowest rating:

1

Avoid this bank Kroo froze my savings account with no discernable change in how I used my account and no violation of its terms and conditions. It delayed its respons... Read more Reviewed on: 25th January 2026
Krys K's avatar
Krys K

About this product

The Kroo app gives you one home for your money.

You can spend, track, send money and get real-time spending insights. The app also has the ability to categorise your transactions.

Kroo app reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

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Kroo App reviews (2541)

Fabulous company with great service

5
Been amazing with the onboarding process. No issues with the app Reviewed on: 5th April 2023

Unbelievably straightforward

5
The account was relatively easy to set up and the app is a joy. So clear and simple. Reviewed on: 5th April 2023

Amazing vision of founder and excellent product

5
Innovative product and execution Reviewed on: 5th April 2023

Best new app

5
Nice and smooth experience starting from initial steps till opened account Reviewed on: 5th April 2023

Smooth and frictionless banking experience through their Mobile app.

5
All banking options and functionalities are available in the app. Excellent mobile banking experience. No delay in paying interest and a smooth and timely customer onboarding process. Took a few minutes to open a bank account and operate. Amazing interest rates are provided for current account holders.. Reviewed on: 5th April 2023

Exceptional Banking

5
Initially I was a little sceptical setting up an online account with a bank I'd not heard of before however, after Martin Lewis recommended them and with the great interest rate on the current account, what wasn't there to like. Not had any issues with Kroo and the service I've received from the customer service department has been on par with other banks. Reviewed on: 5th April 2023

A great little bank

5
The app is straightforward and easy to use. The account itself took a little while to open, but I think that was due to the volume of applicants after appearing on MSE. The £10 thank you for sticking with them was a real bonus! Plus 3.3% interest on a current account is up there with the best savings accounts. Great job Kroo! Reviewed on: 5th April 2023

Brilliant easy-to-use app

5
Kroo has made a huge difference too my life - it's competitive rates and ease of use is remarkable and its arrival in my life has coincided with a new focus in managing my money better. Reviewed on: 3rd April 2023

Great value

5
Great interest rate and very easy to use and transfer funds Reviewed on: 3rd April 2023

Brilliant app

5
So easy to use. You can set up your account in minutes via the app, then it’s really simple to use when banking. It’s intuitive and so far I haven’t had any bugs or problems. Reviewed on: 3rd April 2023

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