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Kroo: App reviews

Name: App
Rating: 4.76 (2542 reviews)

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4.76

Based on 2,542 reviews, last reviewed 11th Jun 2026

36% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Amazing customer support team. Amazing customer support team. With competitive rates surrounding money in the account. Always find it easy to get help with any problems I've been ha... Read more Reviewed on: 11th June 2026

Latest lowest rating:

1

Avoid this bank Kroo froze my savings account with no discernable change in how I used my account and no violation of its terms and conditions. It delayed its respons... Read more Reviewed on: 25th January 2026

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About this product

The Kroo app gives you one home for your money.

You can spend, track, send money and get real-time spending insights. The app also has the ability to categorise your transactions.

Kroo app reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

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Kroo App reviews (2542)

Super easy app and great comms.

Super easy app and great comms. Response time super quick and problem solved straight away Reviewed on: 28th March 2024

Opened a Kroo account because of the interest rate.

Opened a Kroo account because of the interest rate. App is so easy to use and I love the savings pots as has been saving for many different things and like the idea I can separate the savings rather than lumping together in the main account.. Reviewed on: 28th March 2024

A great banking app that gives me everything I want...

A great banking app that gives me everything I want and need. Reviewed on: 28th March 2024

The app is very intuitive and easy to use

The app is very intuitive and easy to use Reviewed on: 28th March 2024

Customer service 5*

Customer service was excellent compared to all other services I've used. Easily contacted and sorted while I was on the phone and it wasn't abroad. I like how easy to set up and use the app .. Reviewed on: 28th March 2024

Amazing app with an incredible interest rate.

Amazing app with an incredible interest rate. No problems so far after 1 year Reviewed on: 28th March 2024

Great quick customer service, amazing interest rate

Great quick customer service, amazing interest rate Reviewed on: 28th March 2024

Very easy to use and an efficient way to bank.

Very easy to use and an efficient way to bank. Reviewed on: 28th March 2024

Kroo came recommended on the Martin Lewis Money Savi...

Kroo came recommended on the Martin Lewis Money Saving Expert website as offering a good rate of interest on a current account. So I decided to give it a go. I like the fact the app keeps me right up to date on any movement within my account. Reviewed on: 28th March 2024

Amazing best bank ever, really do care best online c...

Amazing best bank ever, really do care best online customer support out there I was dubious of that but they have completely excelled and have exceeded my expectations Reviewed on: 28th March 2024

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