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Kroo: App reviews

Name: App
Rating: 4.92 (2509 reviews)

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4.91

Based on 2,509 reviews, last reviewed 20th Apr 2025

400% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

In App Support I've always been someone that would prefer to speak to a person directly when dealing with customer service enquires but the efficiency of their in ap... Read more Reviewed on: 1st March 2025

Latest lowest rating:

1

Rude. Discrimination. Rude. Discrimination . Unreasonable denial. Reviewed on: 20th April 2025

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About this product

The Kroo app gives you one home for your money.

You can spend, track, send money and get real-time spending insights. The app also has the ability to categorise your transactions.

Kroo app reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

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Kroo App reviews (2509)

Power to the people, self management

Power to the people, self management Reviewed on: 21st March 2024

The Kroo app is so good at telling you our balance,...

The Kroo app is so good at telling you our balance, when interest is applied to the account and easy to transfer people money. Reviewed on: 21st March 2024

Fabulous app

Very easy to use app, versatile, alerts me when direct debits are due or any outgoing are debiting the account. Regular notifications. Seamless app with all the information clearly populated and fast response times when I have used the in app chat feature. Overall throughly pleased with the Kroo Bank app and will be recommending to friends and family. Reviewed on: 21st March 2024

Listening to it’s customers

Very easy to use and listens to what we want improved to the app Reviewed on: 21st March 2024

Kroo have been very patient whilst I've adapted from...

Kroo have been very patient whilst I've adapted from online banking to a banking app. My statements are always accurate, I love the interest added every month and I'm finding it very fast and easy to use (after initial hiccups.) I'm 75 years old and pleased to be keeping up with innovative ideas. Reviewed on: 21st March 2024

I’m very satisfied,app very easy to navigate

I’m very satisfied,app very easy to navigate Reviewed on: 20th March 2024

Easy-to-use app, with real-time notifications and ea...

Easy-to-use app, with real-time notifications and easy approvals. A bit minimalistic, there's a lot of scope for new features to compete with other digital banks like Monzo and Starling, but the team seem to be actively looking for feedback and developing features, which is nice to see. Reviewed on: 20th March 2024

A modern marvel

Easiest at moving money, almost immediate help and of course excellent interest on a current account. No problem with withdrawal of funds from a cash point. Reviewed on: 20th March 2024

Simple but Brilliant

Very simple App to navigate - if my 87 year old Mum can use it - anyone can. Very fast and professional account setting up process. Immediate notifications of any withdrawals or receipts via App plus a very healthy credit interest rate. Cannot fault it in anyway Reviewed on: 20th March 2024

App customer service just fab

They are great at customer service directly via the app, they very quickly changed my name and authorised a payment that was getting stuck. Reviewed on: 20th March 2024

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