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Kroo: App reviews

Name: App
Rating: 4.92 (2510 reviews)

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4.91

Based on 2,510 reviews, last reviewed 18th Jun 2025

75% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Rapid response quick response to any questions Rapid response quick response to any questions Reviewed on: 18th June 2025

Latest lowest rating:

1

Rude. Discrimination. Rude. Discrimination . Unreasonable denial. Reviewed on: 20th April 2025

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Kroo App reviews (2510)

App customer service just fab

They are great at customer service directly via the app, they very quickly changed my name and authorised a payment that was getting stuck. Reviewed on: 20th March 2024

Online Banking Apps

Compared to other online banking apps Kroo has been consistently up & without any downtime that I’ve experienced. Reviewed on: 20th March 2024

Just open the account it good for me

Just open the account it good for me Reviewed on: 20th March 2024

Excellent App and UI is very simple and easy.

Excellent App and UI is very simple and easy. Reviewed on: 20th March 2024

Easy to use and user friendly

Easy to use and user friendly , kroo gives you control of your card account via the app. Reviewed on: 20th March 2024

THE ONLY APP I HAVE FALL IN LOVE WITH

SINCE MY ARRIVAL IN THE UK ,OVER 2 YEARS NOW.THIS HAS BEEN THE ONLY BANK WHOSE APP INTERFACE JUST MAKES ME SMILE EACH TIME I OPEN IT UP,THE EASE TO NAVIGATE THROUGH JUST CANT BE MUCH EMPHASIZED Reviewed on: 20th March 2024

Kroo customer experience!

Easy and friendly to use App. Kroo Pots is also a handy facility. The Kroo interest rates could also be improved, to make them more competitive! Overall, a decent company. Reviewed on: 19th March 2024

Easy to use

Easy to use. Great rates of interest Reviewed on: 19th March 2024

Great app, simple to operate..

Great app, simple to operate. Very easy to transfer money to friends or family. Reviewed on: 19th March 2024

App is user friendly and well designed.

App is user friendly and well designed. Interest earned on your account is a simple way to earn a return on your money as compared to traditional bank current accounts. Low fees when on transactions abroad on your card is an important feature to me. Well done to Kroo for getting the things that matter right. Reviewed on: 19th March 2024

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