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Kroo: App reviews

View other Kroo products
4.91
Based on 2,518 reviews, last reviewed 3rd Mar 2026
1000% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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5%
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1%
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0%
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1%

Latest highest rating:

5

Easy to use and intuitive app live updates of cash t... Easy to use and intuitive app live updates of cash transfers and also amazing push notifications. I particularly like that I can easily navigate throu... Read more Reviewed on: 3rd March 2026
anton.tkacz's avatar
anton.tkacz

Latest lowest rating:

1

Avoid this bank Kroo froze my savings account with no discernable change in how I used my account and no violation of its terms and conditions. It delayed its respons... Read more Reviewed on: 25th January 2026
Krys K's avatar
Krys K
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About this product

The Kroo app gives you one home for your money.

You can spend, track, send money and get real-time spending insights. The app also has the ability to categorise your transactions.

Kroo app reviews help you find out what it’s really like to be a customer. If you’ve used Kroo before, you can also leave a review and share your experience.

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Kroo App reviews (2518)

App customer service just fab

5
They are great at customer service directly via the app, they very quickly changed my name and authorised a payment that was getting stuck. Reviewed on: 20th March 2024
Hannah D's avatar
Hannah D

Online Banking Apps

5
Compared to other online banking apps Kroo has been consistently up & without any downtime that I’ve experienced. Reviewed on: 20th March 2024
H D's avatar
H D

Just open the account it good for me

3
Just open the account it good for me Reviewed on: 20th March 2024
Salvatore m's avatar
Salvatore m

Excellent App and UI is very simple and easy.

5
Excellent App and UI is very simple and easy. Reviewed on: 20th March 2024
vamsikrishna g's avatar
vamsikrishna g

Easy to use and user friendly

5
Easy to use and user friendly , kroo gives you control of your card account via the app. Reviewed on: 20th March 2024
Stev h's avatar
Stev h

THE ONLY APP I HAVE FALL IN LOVE WITH

5
SINCE MY ARRIVAL IN THE UK ,OVER 2 YEARS NOW.THIS HAS BEEN THE ONLY BANK WHOSE APP INTERFACE JUST MAKES ME SMILE EACH TIME I OPEN IT UP,THE EASE TO NAVIGATE THROUGH JUST CANT BE MUCH EMPHASIZED Reviewed on: 20th March 2024
osayande okundaye's avatar
osayande okundaye

Kroo customer experience!

5
Easy and friendly to use App. Kroo Pots is also a handy facility. The Kroo interest rates could also be improved, to make them more competitive! Overall, a decent company. Reviewed on: 19th March 2024
Paul Kroo's avatar
Paul Kroo

Easy to use

5
Easy to use. Great rates of interest Reviewed on: 19th March 2024
Kate Day's avatar
Kate Day

Great app, simple to operate..

5
Great app, simple to operate. Very easy to transfer money to friends or family. Reviewed on: 19th March 2024
Paul Vear's avatar
Paul Vear

App is user friendly and well designed.

5
App is user friendly and well designed. Interest earned on your account is a simple way to earn a return on your money as compared to traditional bank current accounts. Low fees when on transactions abroad on your card is an important feature to me. Well done to Kroo for getting the things that matter right. Reviewed on: 19th March 2024
Junaid A's avatar
Junaid A

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